2,329 l1 technical support jobs in India.

... years L2 technical support experience in enterprise SaaS platforms/products (AWS Cloud preferred) in a customer-facing role.- Proven track record handling technical issues in production environments, supporting distributed systems.- Experience in supporting a multi-tenant SaaS product or platform; familiarity with multi-tenant ...

... Testing, Software Composition Analysis) and support the creation of Software Bill of Materials (SBOMs) based on an understanding of the products and the tools. - Technical Cybersecurity Architecture and Engineering Services - Lead the strategy and ensure the maintenance of cybersecurity tools in support of multiple Smith + Nephew ...

Job Description : Role : Consultant - AI Application Support (Level 2).Location : Bangalore & https://jobeax.com/link/kUqH0u4L0QdQSXra purpose : Provide advanced Level 2 (L2) support for AI-based applications by performing deep triage, troubleshooting, and resolution of incidents and service requests escalated from L1 Service ...

... for critical production incidents and major issues.- Provide technical leadership for business-critical applications.- Manage and mentor reportees through technical guidance, KT sessions, and performance support.- Lead client-facing technical discussions, incident reviews, and service management calls.- Coordinate cross-functional ...

... for critical production incidents and major issues.- Provide technical leadership for business-critical applications.- Manage and mentor reportees through technical guidance, KT sessions, and performance support.- Lead client-facing technical discussions, incident reviews, and service management calls.- Coordinate cross-functional ...

Key Responsibilities :- Provide technical leadership and guidance to offshore batch support personnel.- Coordinate 24x7 operational support across all shift teams.- Serve as the primary escalation point for complex batch processing and environment-related issues.- Partner with the three onshore Senior Developers and management ...

... empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This position is a technical application support role for ImageCentre/FCM (FIS Content Management), an industry leading, module-based content management and document imaging suite. We ...

... communication, and application-level issues across BMS subsystems. Diagnose integration issues across BACnet, Modbus, LON, and IP-based protocols. Provide technical support through calls, emails, and remote sessions for live customer issues. Support testing of HVAC systems including AHU, RTU, Heat Pump, VAV and lighting ...

... Cloudera on AWS, an on-premises Oracle data warehouse, Oracle GoldenGate replication, Apache Spark for ETL and data processing, and Alation for data governance. L1 support is handled by our existing team; this role is part of L2/L3 operations. ROLE MISSION Own the administration, stability and performance of the Cloudera ...

... contribute to engineering standards and reusable solutions. - Perform peer code reviews and mentor junior and mid-level engineers. L2 Application & Production Support - Provide Level 2 technical support for production applications and services, acting as an escalation point for incidents that cannot be resolved by L1/Operations ...

... answering operationally to the challenges of cybersecurity with an end-to-end vision and consistently across the Bank. With its identity domain, it offers the Technical IAM services to the group. In SEC18 and SEC17 team, we make support L2 for the technical IAM/PAM. Position Purpose: L1/L2 Support for the technical IAM Infrastructure ...

... governance, and client experience.- Escalate critical project risks and blockers to the appropriate stakeholders in a timely manner.- Proven track record managing L1/L2/L3 support team and prioritisation estimations.- Manage strong client relationships and execute smooth stakeholder management.- Own the monthly or quarterly ...

... operational documentation.- Design, develop, and consume APIs and integration interfaces between ABACUS and enterprise https://jobeax.com/link/cb0OsG0nL2SCCBf1 Support & Administration : - Provide L1/L2/L3 support for the ABACUS application suite.- Manage incident resolution, root cause analysis, and problem management activities.- ...

... https://jobeax.com/link/f12bD4FXpPiIkBRU clarity and accountability across support tiers (L1, L2, Solutions/Engineering), using a defined severity framework and escalation matrix (L1 to L2 to Engineering to Leadership).Mentorship & EnablementProvide technical mentoring to L2 engineers, especially in debugging, RCA writing, and incident https://jobeax.com/link/3Ufq4KL3tvbkek4M ...

... accountability for revenue growth targets. • Government sales motion — navigate government procurement cycles, including empanelment, tendering (GeM, RFP/RFQ), L1 processes, and budget cycles; build relationships with key decision-makers, procurement officers, and technical evaluators. • Private/enterprise sales motion — ...

SAP ABAP + FIORI TECHNICAL SUPPORT CONSULTANT Summary We are seeking an experienced professional to serve as an SAP ABAP and FIORI Technical Support Consultant within the IT Services sector. This pivotal role focuses on delivering high-level technical assistance and resolution for complex SAP environments, specifically ...

... evident and a key differentiator. - Provides technical support for Reservoir and Production Engineering sales activities such as bid proposal preparation, technical design options, and other technical services for RE domain. - Provides technical support for marketing activities such as presentations, demonstrations, and ...

... cross-functionally across Product, Sales, and Ops * Innovation: Shape the future of B2B payments Role snapshot Intermediate individual-contributor role blending frontline technical support with customer and partner API implementation. The hire will support customers by phone, email, and chat while guiding integrations from configuration ...

... control; and building automation, fire safety and security, HVAC control and energy solutions. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE" Position: Technical Sales Support Team Leader (Exports) Location: Gurugram, Haryana From our Smart Infrastructure - Electrification and Automation Solution Business Unit, India, ...

... Asia. The company specializes in multilingual customer support and leverages AI-driven solutions and a global gig workforce to deliver efficient and scalable support services. Key Responsibilities: - Lead and manage a team of Technical Support Agents (chat & email). - Monitor team performance and provide regular feedback, ...