3,163 director technical support jobs in India.

... tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: - Accessible support that’s easy to find - Faster resolution, preferably first time - A team that’s there for them in times of urgent need - Support that’s built around them The ...

... Coordinate with internal teams to ensure timely resolution of customer issues. 10. Maintain customer satisfaction by providing accurate information and effective technical support. Skill(s) required Customer Support Effective Communication English Proficiency (Spoken) English Proficiency (Written) Troubleshooting Earn certifications ...

... Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Ideal Candidate: - 5 years of relevant experience in supporting enterprise products, demonstrating expertise in resolving complex technical issues, and delivering exceptional customer-focused solutions. - Excellent people ...

... as required by project milestones. Why You’ll Love This Role - High Impact & Ownership: Drive end-to-end strategy and continuous improvement for enterprise support platforms used globally. - Leadership & Growth: Mentor and scale a high-performing technical team of platform developers and system admins. - Innovation & Automation: ...

Kotak Mahindra Bank is hiring for the role of Team Leader - Credit Card Support! Responsibilities of the Candidate: - Sell credit cards to new-to-bank customers through a team of field sales executives. - Deliver daily and monthly credit card sales targets and maintain team productivity. - Hire, onboard and train sales ...

... with our suppliers (e.g., in the event of discrepancies or missing information) - Tracking missing supplier invoices and maintaining corresponding overviews - Support with month-end closing, e.g., by preparing accounting-relevant data - Support of the operational team (e.g., tracking orders, booking airline tickets, hotels, ...

... Install, configure, and update applications when required. - Test applications to confirm that reported issues have been resolved. - Maintain accurate records of support requests, solutions, and technical problems. - Collaborate with developers, IT professionals, and other support specialists. - Prepare basic technical documentation ...

... root cause analysis of metric deviation, and exploratory hypothesis testing. The Difference You Will Make ACOE is seeking a Lead, Advanced Analytics, Community Support to help Airbnb enable travel for millions of guests and hosts on our platform. This individual will play a pivotal role in supporting strategic business and ...

... optimize cloud infrastructure performance and reliability.- Manage GCP IAM, service accounts, VPCs, and security policies following least-privilege principles.- Support cloud-native application deployments and collaborate with DevOps/development teams.- Ensure security, compliance, patching, and cost optimization across the ...

Job Description : We are looking for a skilled Cloud Support Engineer with 2 - 4 years of experience in cloud infrastructure support, troubleshooting, monitoring, and incident https://jobeax.com/link/LKDT4x4wpSDrttPm ideal candidate will have hands-on experience supporting cloud environments, resolving technical issues, ...

... detailed records of customer interactions and transactions. - Collaborate with team members to improve customer service processes. - Contribute to a positive and supportive team environment. Requirements: - Freshers with a strong desire to learn and grow in customer support. - Excellent verbal and written communication skills. ...

... our product, engineering and Customer Success teams. Role: L2 Support Engineer Roles & Responsibilities - You will be the first contact point for new customer support requests. - Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer ...

... customers. 4. Explain features and workflows of NeeN AI CRM, ERP, HRMS, and other 9ance products. 5. Identify basic technical issues and coordinate with the technical team for resolution. 6. Follow up with customers to ensure their concerns are addressed. 7. Maintain records of customer queries, feedback, support activities, ...

We are looking for an experienced Customer Support Specialist to join our team. The successful candidate will provide excellent customer service and technical support to our clients, troubleshoot customer issues, and ensure customer satisfaction. Customer Support Specialist Duties and Responsibilities - Respond to customer ...

Role Overview This position serves as a vital frontline representative for Bata within the IT Services sector, focusing on delivering exceptional service to clients. The primary objective is to ensure customer satisfaction through effective communication and efficient issue resolution.

Customer Support Executives Are you looking for a job opportunity? We’re hiring enthusiastic and motivated individuals for the following positions! Open Positions: - Full-Time Customer Support Executive - Part-Time Customer Support Executive College Students Welcome! - College students looking for part-time job opportunities ...

Job Description : Role : SAP BW4/HANA L3 Support and Enhancement.A BW/4HANA L3 Support Engineer requires advanced technical support for SAP BW/4HANA systems, resolving complex issues escalated from lower support https://jobeax.com/link/ohSC9SSt6fc2D0gZ role requires deep knowledge of SAP BW/4HANA architecture, data modelling ...

... prioritize tasks; interprets information; and applies technical knowledge to satisfy customer and firm objectives. This professional anticipates technology support issues and creates solutions with appropriate consultation. Your key responsibilities - Facilitate and support the deployment of hardware and software to end ...

... R&D, QA, Release and Sales teams - Ability to work flexible hours and weekends as needed What you bring on to the table: - 2+ years of relevant experience in technical support - Understanding of Java or other compiled language - Experience in customer-facing roles - Experience in Linux - Able to manage complex, escalated ...

... local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline. ABOUT THE ROLE: We are seeking a Senior IT Support Engineer (P3) to join our global IT team. In this high-impact role, you will serve as a key technical anchor for both local and global offices while collaborating ...