3,163 director technical support jobs in India.

... Squarespace, Wix, Weebly, Joomla, etc.) preferred. - Ability to multitask and maintain patience when faced with challenging situations. - Prior customer service or technical support experience preferred (min 2-4 years). - Experience with support desk software (Zendesk preferred). - Finalsite is a global company and to enable strong ...

... marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers ...

... setting the standard for what a well-formed escalation looks like, and reduce the volume that shouldn't have escalated in the first place You Have - 7+ years in technical support, product support, or a comparable operational role, including significant time at a senior or escalation tier. - A demonstrated track record of independent ...

Actively hiring Field Support Engineer Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year Experience 1 year(s) 1 year(s) Apply By 26 Nov' 26 Posted 2 days ago Job 46 applicants About the job Key Responsibilities: 1. Handling machine installation and technical troubleshooting 2. ...

... access reviews and system records (e.g. GxP, ISO) Requirements What we're looking for: Required • 10+ years in a hands-on IT support or system administrator role supporting 30 or more users • Experience administering Google Workspace through the Admin Console (users, groups, Gmail, Drive) • Experience supporting Windows 10/11 ...

... Power BI reporting platforms. The successful candidate will play a key role in incident resolution, problem management, service improvement, and operational support while mentoring junior support team members. This role requires strong analytical capabilities, technical troubleshooting expertise, and a proactive mindset ...

... security, authorization troubleshooting, RFC security, and TLS/SSL certificates.- Manage L2/L3 production incidents, root-cause analysis, and high-priority issues.- Support SAP BTP connectivity, Cloud Connector, and middleware integrations.- Prepare technical documentation, SOPs, and runbooks.- Collaborate with infrastructure, ...

... development tools, such as POSTMAN, to test and validate API endpoints, ensuring seamless integration and functionality. - Exceptional ability to provide front-end support to internal departments and web-based clients. - Proficiency in MS Office, SQL and database management. - As a Technical Support team member, responsible for ...

... cloudwatch, PRTG, PagerDuty, graylog, Kibana, custom scripts). - Support new customer implementations and the transitions from lower environments to production support. - Respond to technical application questions and issues raised by customers in support of our Operating Level agreements. Handle escalations using a swarming ...

... status, resolution plans, and technical guidance clearly to customers and internal stakeholders.Must-Have Skills & Experience : - Experience in application support, production support, or technical customer support for enterprise software.- Working knowledge of financial crime, AML, KYC, sanctions screening, fraud detection, ...

We’ll Get Along If You Have... - 0-2years of experience in a product support or technical support role. - Excellent verbal and written communication skills. - Strong problem-solving skills, with the ability to troubleshoot and find workable solutions. - Ability to prioritize tickets based on urgency and business impact, ...

... accordance with defined SLAs.- Maintain technical documentation, troubleshooting guides, incident records, and knowledge articles.- Identify opportunities to improve support processes, application reliability, and issue-resolution efficiency.- Communicate issue status, technical findings, risks, and resolutions to relevant https://jobeax.com/link/fOoNhh8ZjIMhvEcR ...

Oracle is hiring for the role of Support Engineer 1! Responsibilities of the Candidate: - Customer issue resolution: Troubleshoot and resolve technical issues reported by customers within defined SLAs. - Incident management: Own support cases from initial investigation through resolution and closure, providing timely updates. ...

... Your expertise will be essential in maintaining high availability, resolving complex operational challenges, and facilitating seamless collaboration across technical teams to support business objectives. Responsibilities - Diagnose and resolve intricate technical issues related to application functionality and database ...

... Zscaler. Role We are looking for a Product Support Engineer III to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most ...

... Performance Monitoring tools and techniques to maintain optimal system health. - Exhibit advanced Analytical and Problem-Solving skills capable of addressing complex technical scenarios. - Have a solid understanding of SDLC Methodologies and their application in support and maintenance contexts. - Show proven ability in Team Collaboration ...

... degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field. - Between 2 and 8 years of professional experience in Technical Support Engineering, Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Software Engineering, or a comparable technical role. ...

... empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This team will support the Australian client in a 24/7 roster What you bring: - The team will be working in the capacity of L2 APP Support. Their main role is to carry out the Daily/weekly/Monthly/ ...

... existing processes and approaches. - Proactively shares knowledge within own team (incl. virtual & matrix team). Main tasks of this function: - The supplier support engineer forms the technical interface to the suppliers and supports and guides them through regular coordination meetings with development teams of suppliers ...

DXC Luxoft is seeking an experienced Murex Front Office Support Analyst (RTB) to provide dedicated Level 1 application support across the Asia-Pacific (APAC) trading hours. In this role, you will support critical trading desks and operations, focusing on trade lifecycle management, valuation, and feed monitoring across ...