3,245 director technical support jobs in India.

... reports that are sent on a monthly, quarterly, semi-annual and annual basis. - Participate in change deployment calls and releases - Ability to handle day-to-day support activities and productions migrations. · Identify the manual task and create automation plan Technical & Behavioral Competencies • Expert level knowledge on ...

About the Role :We are looking for an experienced Production Support Analyst with hands-on experience in supporting and maintaining production applications. The ideal candidate should have strong expertise in Python, SQL, AWS, and L1/L2/L3 production support, along with excellent troubleshooting and problem-solving skills. ...

... - ensure that interested parties are clear on current status, highlighting any issues that might - impact delivery in the defined timescales to Team Leader/Support Manager. - Escalates to Team Leader/Support Manager when there are resource conflicts, or when SLA's - are at risk of not being met. Please note that this role ...

... management for servers hosted at Gurgaon, Chennai and Jhajjar Users account creation and basic management via Active Directory, MS TEAMS and Exchange Providing support (including Installation support) for OS, MS Office, and MS Outlook Client, AVD Client Suite etc. Providing configuration and fine-tuning support for OS – Windows ...

Job Summary :We are looking for a skilled and motivated Application Support Engineer to join our team, specializing in CPQ (Configure, Price, Quote) and Custom Applications https://jobeax.com/link/M9a9rctTQv09wjtH will serve as the second line of defense for complex technical issues, working closely with L1 support, development ...

... integration and scalability across the production landscape.- Collaborate with L3 support and development teams to perform root cause analysis on recurring technical issues and implement long-term architectural improvements.- Communicate technical status updates and incident reports to stakeholders, ensuring transparency ...

Job Overview : The L3 Network Support Engineer is the Senior level position in Center of Excellence (CoE) team. The position involves interacting with the customer in designing advanced network solutions and ensuring the stability of high-availability environments. The position also involves troubling shooting complex issues ...

Mainframe L2 Support ResourceJob Summary : We are looking for an experienced Mainframe L2 Support professional to provide production support, incident management, and application troubleshooting for enterprise mainframe https://jobeax.com/link/uTkIfl1tAHKRWQPa ideal candidate should have strong hands-on experience with ...

... position is ideal for a motivated engineer looking to build their career within a global technology company that fosters a strong engineering culture and a supportive, customer-focused team. As a Support Engineer (L1), your primary responsibility involves efficiently addressing customer concerns communicated through tickets, ...

... enforce OWASP security and OAuth 2.0 practices, maintain runbooks/SOPs, and mentor junior engineers. What you need: Basic Skills & Qualifications - Experience & Support: 4 to 8 years in .NET development/L2-L3 support covering SLA management, incident triage, log analysis, RCA, and managing support across multiple parallel project ...

... dashboards, and alerts using tools like Graylog . - Build, enforce, and continuously improve SOPs, SLAs, and escalation frameworks . - Act as the bridge between Support, Product, and Engineering . - Identify recurring issues and drive long-term fixes, not temporary patches. - Mentor and guide support engineers on technical ...

... complex data issues Collaborate with L1/L3 teams and cross-functional stakeholders to drive resolution within SLA Participate in 24/7 rotational on-call/shift support Document known issues, fixes, and runbooks for the support knowledge base. Required Skills & Experience 5+ years of overall IT/technical support experience ...

Overview : We're looking for a Senior IT Support Engineer who thrives in complex environments and enjoys solving deep technical problems across infrastructure, endpoints, identity, and security. This is not a traditional support role - you'll operate at L2/L3, own critical systems, and play a key role in strengthening our ...

... a related discipline.- 5+ years of hands-on experience in Production/Application Support with strong exposure to L2/L3 responsibilities.- Proven experience supporting mission-critical, high-availability, and transaction-intensive applications.- Strong experience in Production/Application Support (L2/L3).- Hands-on expertise ...

... Transaction Troubleshooting- Release & Deployment Support- ITIL Processes- Monitoring & Production Operations- Vendor & Stakeholder Coordination- 24x7 / On-Call SupportPreferred Qualifications- 6 - 8 years of experience in production/application support, preferably within banking, financial services, or payments.- Strong hands-on ...

Job Description : Looking for an experienced Mainframe L2 Production Support Engineer with strong application support and troubleshooting https://jobeax.com/link/NfKu17xn3PQ6gnFL Skills : - COBOL, JCL, VSAM, DB2- FileAid, FileManager, FileMaster- Changeman, Endevor- SAR - Production Job Monitoring- SFTP / Secure File Transfer- ...

... operational and management reports.- Measure customer experience and service https://jobeax.com/link/j03LP4i3p9n5UEgP Architecture Support : - Work closely with Technical Architects, Data Architects, Functional Architects, and Project Managers.- Maintain and update enterprise architecture models within ABACUS.- Support architecture ...

Job Title : Data Support EngineerExperience : 1 - 3 YearsLocation : Bangalore / Chennai / HyderabadWork Mode : HybridRole Overview :We are looking for a proactive Data Support Engineer to join our data engineering team. The role involves supporting, monitoring, and troubleshooting data pipelines and ETL processes, ensuring ...

... dependencies.- Escalation to L3 : Escalate to L3 (Advisory UK Product Support) with complete diagnostic evidence.- Knowledge Management : Create and maintain Support Manuals, Runbooks, and SOPs.- Observability & Reliability : Identify monitoring gaps and support go-live readiness for new AI apps.- Problem Management : Detect ...

... communicate clearly and effectively across technical and non-technical audiences. ️ What You Bring Qualifications & Experience - 2-8 years of experience in Production Support, Application Support, DevOps, or related operational roles. - Support experience, comfortable triaging and escalating incidents (L1, L2 and L3) - Some hands-on ...