3,245 director technical support jobs in India.

... validated. - Maintain clear, accurate, and professional case updates, technical documentation, and escalation notes. Requirements - Strong professional experience supporting or working with APIs in a customer-facing technical support, support engineering, or similar environment. - Hands-on knowledge of REST APIs, JSON, methods, ...

We are looking for an IT Support Engineer to provide technical support for hardware, software, network, systems and IT infrastructure across the manufacturing plant and office. The candidate will be responsible for ensuring smooth and uninterrupted IT operations for employees and production-related systems. KEY RESPONSIBILITIES ...

Key Responsibilities - Provide technical support for electrical and software-related issues. - Troubleshoot PLC communication and software applications. - Support installation, commissioning, and maintenance activities at customer locations. - Coordinate with development and project teams for issue resolution. - Assist ...

Job Description:Looking for Boomi Support Engineer.Experience: 4 yearsLocation: Hyderabad or GurgaonWork Mode: Hybrid (Shift Timing: 5:30 am to 2:30PM OR 1PM to 10PM)Cab Facility: Yes, Pickup and Drop, bothAbout the Role:We are looking for a Boomi Support Engineer to provide L2 application support for enterprise integrations ...

... diagnostics, and call logs . - Good troubleshooting and problem-solving skills. - Good communication skills and ability to work with customers and internal technical teams. - Willingness to work in a support environment and shifts , if required. Key Responsibilities The engineer will be responsible for handling customer ...

... on-call rotation (shift-based); expected availability for P1 escalations during assigned windows. What you bring Experience: 2–5 years in application / production support or a NOC environment Domain: SaaS or cloud-hosted platform support; AI/ML familiarity a strong plus Technical: Log analysis, API debugging, SQL queries, basic ...

... the L3 Product Support Team Lead, you will work alongside our customers and business partners to enable their success using the Board Platform. As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally ...

... file transfer support.- Understanding of user access management, service accounts, SSL certificates, and license management.- Experience working with Active Directory, databases, and infrastructure teams.- Knowledge of production support, incident management, and SLA management.- Experience with ServiceNow is preferred. ...

About the Role :We are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional technical support to our customers. As a Technical Support Specialist, you will be responsible for responding to customer inquiries and troubleshooting technical issues related to software. You will play ...

... Neo4j and provide technical solutions. - Troubleshoot complex issues in graph database environments. - Collaborate with cross-functional teams for application support. - Analyze system performance and identify bottlenecks. - Document issues, resolutions, and technical findings. - Contribute to process improvements and system ...

... middleware technologies including MQ, WebSphere, and JBoss.- Analyze production issues and ensure timely resolution within defined SLAs.- Collaborate with technical, functional, and business teams for issue resolution and system enhancements.- Support application changes and ensure adherence to defined technical and operational ...

... product reliability and performance. - Stay up-to-date with the latest advancements in AMR technology, CI/CD practices, and automation tools. Requirements Technical Skills: - 3-5 years of relevant experience in technical support, automation, or deployment roles for robotics, automation, or IoT systems. - Strong troubleshooting ...

Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution. Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data ...

Job Summary : We are seeking a detail-oriented and technically proficient NICE inContact Production Support Engineer to maintain and support our cloud-based contact center infrastructure. This role focuses on ensuring the stability, performance, and reliability of NICE CXone systems in a live production environment, with ...

... the firm.- Improve operational efficiency by suggesting improvements to existing processesRequired Skills & Experience :- 5+ years experience in production support, application support.- Experience in fintech, trading systems, market-data platforms, or low-latency environments is a plus- Good expertise in Python is a must.- ...

Job Description :Role : RPGLE Production Support EngineerPosition : RPGLE Production Support EngineerExperience : 4+ YearsLocation : Pune / Bangalore / NoidaWork Mode : 5 Days Work from Office (Mandatory from Client Location)Role Overview : We are looking for an experienced RPGLE Production Support Engineer to support and ...

Summary We are seeking an experienced Application Support Engineer to join our IT Services team. In this pivotal role, you will ensure the stability, performance, and reliability of our critical software applications. You will act as a key liaison between technical operations and business stakeholders, leveraging your expertise ...

... empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team : The L2 Production Support team is responsible for providing application support, incident management, problem resolution, and operational stability for critical client-facing AWS Applications. ...

Key Responsibilities : - Provide prompt, courteous, and effective support for technical issues related to our mortgage systems, including troubleshooting and identifying system errors, user access problems, and configuration issues.- Engage directly with users through calls and video meetings to walk through problems and ...

... team in managing and resolving incidents, problems and changes. Roles and Responsibilities: Delivery: - Work in Shifts based on rota. - Identify and resolve technical issues. - Maintaining and updating system technical documents and service operation manuals. - To ensure the support provided is within the Service Level agreement ...