4,393 customer strategy jobs in India.

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AbbVie

Director, Customer Excellence

9 days ago

Full-time

... country tasks and can deliver effectively on initiatives. The role will also liaise with Regional and International commercial excellence. KEY ACCOUNTABILITIES Customer Segmentation/Targeting and Territory Optimization - Research, develop and define the strategy to profile, segment and target Abbvie’s customers managing the ...

Bangalore, भारत

NielsenIQ

India Customer Success Leader

4 days ago

Full-time
Contract

... to ensure consistent execution against strategic customer commitments. - Contribute customer and market perspectives to NielsenIQ’s broader India business strategy and innovation agenda. E stablish Customer Success Excellence - Define and institutionalize Customer Success methodologies, performance standards, governance ...

Bombay, भारत

RAS BEAUTY PRIVATE LIMITED

Customer Retention Marketing

5 days ago

On-site
Full-time

Marketing

Rs 8 - 10 lakhs p.a.

... comfortable reading a cohort retention curve as writing a WhatsApp campaign that makes a customer reorder, and who can run two brands with two very different customer mindsets without flattening them into one playbook. Key Responsibilities Retention & CRM Strategy • Own the retention and CRM roadmap for both RAS and Moody, ...

Bombay, भारत

Weekday AI

Customer Excellence Head

10 days ago

Full-time
Contract

... organizational resources, culture, and technology to deliver a seamless, high‑value journey for every client. Requirements • Define and champion the end‑to‑end customer experience strategy across all touchpoints. • Drive continuous improvement of service delivery processes to exceed SLA targets and cost efficiencies. • Collaborate ...

Pune, भारत

Capgemini

FBS Customer Care Supervisor

2 days ago

Remote
Hybrid
On-site
Contract

€22.5 EUR

... to 6 years of experience in insurance processes, including BPO/GCC. - 1 to 2 years of experience in a senior service support role, preferably in insurance customer service. - Recent leadership experience required. - Fluent in English, both written and spoken. - Experience in US Property & Casualty Insurance customer service ...

Pune, भारत

Purplle.com

Manager - Customer Experience

10 days ago

Full-time

1. Customer Experience Strategy & Economics ● Build and own the CX scorecard beyond NPS: OTIF (on-time-in-full), CPKO, resolution speed, escalation rate, repeat-purchase behavior by customer tier — and tie every one of them to a revenue or retention number leadership can act on. ● Quantify the cost and reorder impact of ...

Bombay, भारत

Allcor Panels Industries Private Limited

Customer Relationship Executive

14 days ago

Contract

Sales

Rs 3 - 3.6 lakhs p.a.

Customer Relationship Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year Experience 1 year(s) 1 year(s) Apply By 21 Nov' 26 Posted 2 days ago Job Be an early applicant About the job Key responsibilities: 1. Customer Engagement: Handle inbound and outbound communication ...

Delhi, भारत

Senior Customer Success Manager

4 days ago

Hybrid
Full-time

Project Management

... drive the adoption of our products within our clients and to help our solutions become a mission-critical irreplaceable part of our clientstalent acquisition strategy. You willpartner closely withAccount Managersto ensure LinkedIn Customers achieve a significant return and feel successful with their LinkedIn investment. The ...

Bangalore, भारत

Seismic

Customer Success Manager

4 days ago

Full-time

... the event of key customer stakeholder turnover you seek and build replacement relationships. - Collaborate with your Account Management partners on account strategy and execution. - Identify expansion and upsell opportunities to drive revenue growth. - Identify and position add-on services to support customers in achieving ...

Hyderabad, भारत

HG Insights

Customer Success Manager II

12 days ago

Contract

... execution from strategy through activation. About the Role We are looking for a Customer Success Manager II to join our Growth team and own the end-to-end customer journey across a portfolio of strategic accounts. This person will be responsible for driving customer activation, adoption, drive retention, and expansion ...

Pune, भारत

Emerson

Digital Analytics Consultant (Web & Customer Insights)

7 days ago

Full-time
Contract

... platforms to uncover actionable insights, improve digital customer experiences, optimize conversion funnels, and strengthen attribution capabilities across the customer journey. Working closely with cross-functional stakeholders, you will help shape the organization's digital measurement strategy, improve data quality and governance, ...

Bangalore, भारत

Customer Support Engineer

10 days ago

Contract

... vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent ...

Thana, भारत

Zell Education

Customer Experience Executive - Fresher

10 days ago

Rs 3 - 5.5 lakhs p.a.

... the students 8. Cross sell and upsell the courses offered Skill(s) required Client Relationship Management (CRM) Customer Acquisition Sales Management Sales Strategy Sales Support Earn certifications in these skills Other requirements 1. Minimum 1 year of experience in customer success role . 2. Excellent written and verbal ...

Bombay, भारत

Anaplan

Customer Support Analyst

4 days ago

Contract

... replicating customer issues in a test environment, and collaborating effectively with L2 and L3 support teams on complex issues that require deeper investigation. - Customer Collaboration: Communicate with customers through case portal, and when necessary, conduct live troubleshooting sessions with customers via calls and screen ...

Gurgaon, भारत

Bark

Customer Success Executive

7 days ago

Full-time
Contract

... 2+ years' experience in a phone-led customer-facing role, such as Customer Success, Account Management, Inside Sales or Retention - Experience working with customers in the UK market - Excellent verbal and written communication skills, with the ability to build relationships and influence customer behaviour - Strong coaching ...

Bangalore, भारत

Anaplan

Customer Support Analyst

13 days ago

Contract

Gurgaon, भारत

i-zest Global

Product Manager - Customer Experience Management

4 days ago

On-site
Full-time

Product Management

Role Overview :As a Product Manager for Post-Purchase Experience, you will own the critical journey that begins the moment a customer clicks 'buy' until the product is successfully in their hands. You will be responsible for defining the roadmap for order tracking, delivery transparency, returns, and customer support automation. ...

Bangalore, भारत

Shivansh Consultants

Customer Acquisition Executive - Fresher

12 days ago

On-site

Rs 2.44 - 7.4 lakhs p.a.

... implementing strategic sales strategies to acquire new customers and grow our client base. Key responsibilities: 1. Develop and execute effective sales plans to drive customer acquisition and revenue growth. 2. Identify and target potential customers through market research and analysis. 3. Build and maintain strong relationships ...

Ahmedabad, भारत

plotlineso

Enterprise Customer Success Manager - India and SEA

13 days ago

Full-time
Contract

$800k USD

... (30%) Own the adoption journey — ensure customers move beyond basic campaigns to leverage the full breadth of Plotline Proactively bring use case ideas to customers based on their vertical, user base, and engagement goals — you're not waiting for them to ask Conduct regular use case workshops and strategy sessions to map ...

Bangalore, भारत

Workato

Manager, Commercial Customer Success

10 days ago

Remote
Full-time
Contract

... improvement - Implement an engagement strategy that ensures all Growth customers are proactively engaged, adopting Workato in a manner that leads to improved customer retention and expansion - Build and manage a high-performing Customer Success team, including facilitation of the recruitment process, and fostering a results-driven ...

Hyderabad, भारत