490 customer strategy jobs in Bombay, India.

... to ensure consistent execution against strategic customer commitments. - Contribute customer and market perspectives to NielsenIQ’s broader India business strategy and innovation agenda. E stablish Customer Success Excellence - Define and institutionalize Customer Success methodologies, performance standards, governance ...

... comfortable reading a cohort retention curve as writing a WhatsApp campaign that makes a customer reorder, and who can run two brands with two very different customer mindsets without flattening them into one playbook. Key Responsibilities Retention & CRM Strategy • Own the retention and CRM roadmap for both RAS and Moody, ...

1. Customer Experience Strategy & Economics ● Build and own the CX scorecard beyond NPS: OTIF (on-time-in-full), CPKO, resolution speed, escalation rate, repeat-purchase behavior by customer tier — and tie every one of them to a revenue or retention number leadership can act on. ● Quantify the cost and reorder impact of ...

... the students 8. Cross sell and upsell the courses offered Skill(s) required Client Relationship Management (CRM) Customer Acquisition Sales Management Sales Strategy Sales Support Earn certifications in these skills Other requirements 1. Minimum 1 year of experience in customer success role . 2. Excellent written and verbal ...

... environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational ...

... Chain; MBA / Post-Graduate Diploma from a tier-1/2 business school preferred Knowledge / Experience : - 5–9 years of progressive experience in Supply Chain, Customer Service, Logistics, or Route-to-Market operations in FMCG / CPG / Food & Beverage - Customer Centricity: Strong negotiation, customer relationship management, ...

... milestones. 3. Strategy Support to Select Specialty and Emerging Businesses - Lead the Strategy role for select Speciality Sector companies and collaborate with the strategy heads of bigger group companies (KEC International, CEAT, Zensar Technologies) to drive the overall group strategy agenda - Lead strategy and execution for ...

... emerging opportunities. 2. Marketing Leadership - Develop and execute brand strategy, customer engagement plans, and multichannel campaigns. - Generate actionable customer and market insights to shape strategy and tactics. - Lead segmentation, targeting, and customer experience initiatives. - Ensure effective deployment and measurement ...

... Together, we chase the miracles of science to improve people's lives. Main Responsibilities - Develop and execute customer engagement plans aligned with brand strategy and business priorities across the assigned area. - Translate commercial and marketing strategies into actionable field initiatives that enhance customer experience ...

... responsibilities : We are seeking an experienced Credit Risk professional with 10+ years of experience in Credit Risk Modelling, Portfolio Analytics, and Risk Strategy. The role will be responsible for driving end-to-end credit risk strategy across the customer lifecycle including model development, monitoring and deployment, ...

... technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale. Skills and attributes Must-Have Skills: Excellent Customer Service skills, Windows 11 and Mac OS, MS Intune, Microsoft 365 suite, Okta SSO and MFA Nice to Have skills: Workspace One MDM, ServiceNow ITSM platform What ...

... EatSure, brand apps, international products and new ordering channels.- Co-own business outcomes with leadership, translating growth priorities into product strategy and execution.- Build and drive the product roadmap, balancing customer experience, business impact and long-term platform investments.- Lead and develop a ...

... marketing collateral, brand narratives, promotional materials, and campaign content while maintaining consistency with the brand's tone and positioning. - Customer Engagement: Develop initiatives to strengthen customer relationships, improve brand loyalty, and enhance the overall customer experience. - Campaign Performance: ...

... The role will focus on building scalable, user-friendly technology solutions across trading, mutual funds, and investment products, while enhancing digital customer experience and business https://jobeax.com/link/7AbzEoKq1QWAaTBq Responsibilities : - Own the technology product strategy and roadmap for digital wealth management, ...

... diving into data, presenting executive-level insights, and leading high-performing teams. What You'll Do Lead Customer Insights Strategy - Own the CX Insights strategy for the APAC region, ensuring alignment with Crunchyroll's global customer experience objectives. - Build a holistic view of the customer journey by integrating ...

... thinking, strategic planning and commercial understanding to build a distinctive, aspirational and globally competitive brand. Key Responsibilities 1. Brand Strategy & Positioning - Define and execute Pinnacle’s brand strategy, positioning, identity and long-term growth roadmap. - Strengthen brand awareness, differentiation ...

... pipeline and revenue growth. 2. Event Marketing - Own and execute the company’s event marketing strategy, including industry conferences, trade shows, webinars, customer events, partner events, and executive roundtables. - Drive brand awareness, lead generation, and customer engagement through impactful event programs. - Measure ...

... Senior Territory Manager for eyecare in Mumbai to drive sales performance and brand KPIs across assigned accounts. The role combines field sales execution, customer relationship building, and market intelligence gathering to maximize revenue and market share. Responsibilities - Execute sales strategy and call plans to meet ...

Entry-level MedTech sales position focused on channel sales strategy implementation and support. The role involves trend analysis, sales metrics tracking, and assisting with channel initiatives under direct supervision at Johnson & Johnson's Mumbai office. Responsibilities - Perform trend analysis to support channel sales ...

... of experience in Sales in Automobile Industry Critical Experience System Generated Core Skills Analytical Thinking Customer Satisfaction Service Orientation Customer Sensitivity Demand Forecasting Developing Business Case Financial Management Sales Planning Retail Finance Financial Strategy Design Sales Incentives & Schemes ...