3,331 customer analytics jobs in India.

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Mahindra & Mahindra Ltd

Assistant Area Manager - Customer Care

10 days ago

... Automobile; Bachelor of Engineering in Agriculture General Experience 4-7 years of Experience Critical Experience System Generated Core Skills Communication Skills Customer Sensitivity Consumer Focus Customer Relationship Management (CRM) Customer Support Manpower Management Dealer Relationship Management Negotiation Training & ...

Jaipur, भारत

Gratitude Inc

FRENCH LANGUAGE Customer Service Executive

11 days ago

Full-time

JOB POST TITLE: FRENCH LANGUAGE EXECUTIVE | MUMBAI | GURUGRAM | BPO 3 | NIGHT SHIFT COMPANY: LOCATION: Mumbai, India OR Gurugram, India WORK SETUP: Work From Office Only BAND: BPO 3 EXPERIENCE: 2 - 8 Years JOB CODE: 425849 SHIFT: Night Shift and 24x7 Rotational Support INDUSTRY: BPO / Language Support JOB DESCRIPTION:

Bombay, भारत

Epoxy Docs

WFH Customer Service

11 days ago

Remote
Full-time

About the role This remote Customer Service position supports clients through phone, email, and chat, delivering timely resolutions while upholding brand standards. The role requires a balance of empathy, decisive problem‑solving, and efficient multitasking. Key responsibilities - Handle inbound and outbound customer interactions ...

भारत

Gratitude Inc

Customer Care Executive - Process (Mumbai)

11 days ago

Full-time

Rs 15000 - Rs 25000 per month

... - Address customer queries regarding products, services, accounts, billing, and other service-related concerns. - Provide accurate information and resolve customer issues within defined timelines. - Handle customer complaints and ensure a satisfactory resolution. - Maintain a polite, professional, and customer-friendly ...

Bombay, भारत

Gratitude Inc

() US Customer Experience Associate - Process

11 days ago

Full-time

Rs 20000 - Rs 58000 per month

... ability to manage customer inquiries, complaints, and escalations in a fast-paced BPO environment. Key Responsibilities - Handle inbound calls from international customers across US and Australian processes. - Assist customers with banking, cards, and telecom-related service inquiries. - Understand customer requirements and provide ...

Bombay, भारत

Gratitude Inc

Customer Service Associate - Operations (Mumbai)

11 days ago

Full-time

Rs 15000 - Rs 25000 per month

... Respond to customer queries related to products, services, billing, accounts, and general support. - Provide accurate information and effective solutions to customer concerns. - Resolve customer complaints while maintaining high customer satisfaction. - Maintain proper documentation of customer interactions in CRM systems. ...

Bombay, भारत

Gratitude Inc

Customer Support Executive - Process (Mumbai)

11 days ago

Full-time

Rs 15000 - Rs 35000 per month

... and customer-focused Customer Support Executives to join our voice process team in Mumbai. The ideal candidates should have excellent communication skills, a customer-first approach, and the ability to handle customer queries professionally over inbound and/or outbound calls. Key Responsibilities - Handle customer queries ...

Bombay, भारत

AKMV Consultants Pvt Ltd

Customer Engagement Manager - Audit & Assurance

11 days ago

Full-time

Position: Customer Engagement Manager – Audit & Assurance Location: Mumbai (3) | NCR (1) Role Overview The Customer Engagement Manager will serve as the primary interface between clients and our client’s Audit & Assurance delivery teams. The role is responsible for ensuring seamless execution of client engagements by coordinating ...

Bombay, भारत

Jobgether

Customer Support Executive

11 days ago

... proactive communication, regular follow-ups, and timely updates regarding shipment status and delivery schedules. - Customer Query & Escalation Management: Handle customer concerns, operational complaints, and service escalations efficiently, ensuring prompt resolutions and high levels of customer satisfaction. - MIS Reporting ...

भारत

Jobgether

Manager, Customer Support

11 days ago

Remote
Full-time

... behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Support based in India. The Manager, Customer Support will lead customer support teams and oversee service delivery across multiple channels, ensuring consistently high standards of customer satisfaction, ...

भारत

Emerson

Engineer/ Senior Engineer - Customer Support

11 days ago

Full-time
Contract

... with various departments to resolve order issues, including but not limited to financial and delivery disputes, returns and claims - Proactively connect with customers on the status of their orders and provide regular updates, ensuring a high level of customer happiness - Responsible for supporting inventory management and ...

Chennai, भारत

Gratitude Inc

CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL US

11 days ago

On-site
Full-time

Rs 50000 - Rs 55000 per month

... Banking / Customer Service JOB DESCRIPTION: We are hiring for an International Voice Customer Service role. This role is suited for candidates with international customer service experience in Banking, Cards and other customer-facing processes. KEY RESPONSIBILITIES: - Handle customer interactions daily with 0 availability time ...

Bombay, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

11 days ago

Full-time

... Job Description - Handle customer interactions through voice, webchat, messaging, email, and back-office support as required. - Handle inbound and outbound customer queries from customers or authorized third parties. - Resolve customer complaints, billing/service issues, and process-related requests. - Provide accurate, ...

Calcutta, भारत

Recruitment Room

Customer Service Expert - AI Training

11 days ago

Remote
Contract

$23 USD / hour

... About the Role We are seeking experienced Customer Service Experts to contribute to the development and evaluation of AI systems designed to handle spoken customer interactions. In this remote contract role, you will use your customer service expertise to participate in realistic customer support scenarios and help create ...

भारत

Gratitude Inc

Spanish Bilingual Customer Service Representative | Gurgaon

11 days ago

Full-time
Contract

Customer Support

Rs 50000 - Rs 60000 per month

**Role/Skill: Team Member- Spanish** Language Required: Spanish Location: Gurgaon Experience: 1-3 Years Band: BPO 1/2 JOB REQUIREMENT: 100% WFO and 24x7 shifts including night shifts applicable by default. Excellent verbal and written Spanish language along with English skills.

Gurgaon, भारत

Gratitude Inc

Customer Service representative -Pune/Mumbai

11 days ago

Full-time

Customer Support

We are hiring for a Voice Customer Service role in Mumbai. The role is suited for candidates with international customer service experience. Location -Mumbai/Pune Position: Customer Service Associate Skill: International Voice Hiring Grade: BPOZ, BPO1, BPO2 Process: International Voice – Banking and Cards - US and Australia ...

Bombay, भारत

Vrinda International

International Voice Customer Service Sales

11 days ago

Full-time

... complex inquiries and persuading customers to make purchasing decisions. The incumbent will play a crucial part in maintaining brand reputation and ensuring customer satisfaction across international markets operating within a fast-paced results-oriented framework. Responsibilities - Engage with international customers via ...

Bombay, भारत

Vrinda International

Customer Service Executive (Voice Process)

11 days ago

Full-time

... English to interact effectively with a diverse global customer base. Requirements Requirements: - Possess a minimum of one year of professional experience in a customer-facing role. - Demonstrate proficiency in customer handling techniques and query resolution strategies. - Exhibit strong problem-solving skills with the ability ...

Bombay, भारत

Vrinda International

International Voice Customer Service Executive

11 days ago

Full-time

... understanding of computer applications necessary for daily operational tasks. Requirements Requirements: - Possess a minimum of one year of prior experience in a customer-facing role. - Demonstrate proficiency in basic computer operations and software navigation. - Exhibit a strong grasp of customer relationship management principles ...

Bombay, भारत

Vrinda International

Customer Service Executive - Voice Process

11 days ago

Full-time

Customer Service Executive Voice Process Summary We are seeking a dedicated Customer Service Executive to manage voice-based interactions within the IT Services this pivotal role the successful candidate will serve as the primary point of contact for clients ensuring their inquiries and concerns are addressed with professionalism ...

Noida, भारत