195 customer analytics jobs in Pune, India.

... risk-reporting processes into scalable workflows while preserving quality and traceability. What You'll Need Experience: 3–5 years in Customer Success operations, customer-health or renewal analytics, business analytics, data analytics or comparable work. Education: Bachelor’s degree in Engineering, Analytics, Business, Information ...

... comparable platform. - Customer feedback: Experience supporting VOC, NPS or broader customer-experience programmes. - Growth programmes: Exposure to community analytics, advocacy, customer stories, event or webinar promotion. - Business systems: Familiarity with CRM or a Customer Success platform and B2B enterprise software. ...

... and efficiently addressing their queries to enhance customer experience. A LITTLE BIT ABOUT YOU A successful Sr. Customer Service Associate manages multiple customers and NIQ markets, ensuring timely delivery of reports/information, and high-quality query resolution. You will play a key role in driving customer delight with ...

... lists, and backorder information in ERP systems. - Prepare analyses, KPIs, and reports to support operational and management decisions. - Process and manage customer orders, inventory checks, and invoicing. - Clean inactive or incorrect items to optimize inventory and reduce costs. - Create and maintain an overview of open ...

... deliver measurable value to customers and the business. The successful candidate will work cross-functionally with Engineering, Data Science, Operations, Legal, Customer Experience, and Commercial teams to deliver innovative, scalable solutions. Role: - Collaborate and partner closely with the Consumer Credit Analytics team ...

... shifts. Preferred Skills - Electricity and gas utilities customer service experience. - Knowledge of billing, metering, payments, collections, complaints and customer retention. - Exposure to speech analytics or interaction analytics. - Lean Six Sigma Yellow/Green Belt, COPC or equivalent quality certification. - Bachelor's ...

... solutions including Adobe Experience Platform (AEP), Real-Time CDP (RT-CDP), Adobe Data Collection (Launch), Adobe journey optimizer, and Customer Journey Analytics (CJA). - The role includes implementation of tracking solutions, data ingestion frameworks, audience activation, personalization, analytics enablement, testing, ...

... reporting on performance and opportunities - Feed insights into the AI CX roadmap - Drive ongoing optimisation cycles Experience and Skills - 37 years in data analytics analytics engineering or CX analytics - Experience with support platforms (Zendesk or similar) desirable - Strong SQL and data modelling skills - Experience ...

... their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance ...

We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer service experience through a mobile-first approach. ...

... boundaries of analytics and powerful, scalable applications - Design and implement intuitive, responsive UIs that allow issuers to better understand data and analytics - Build and maintain analytics and data models to enable performant and scalable products - Ensure a high-quality code base by writing and reviewing performant, ...

... Experience : 5 - 10 yearsWe are seeking an experienced Senior Data Engineer to design, build, and scale modern data platforms and pipelines that power Agentic-AI, analytics, reporting, machine learning, and data-driven decision-making across the business. This role is ideal for someone with a strong background in B2B SaaS or enterprise ...

... Managers and Business stakeholders to translate product strategy into intuitive design solutions.- Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions.- Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership ...

... responsibilities: 1. On-ground hospital operations: Visit assigned partner hospitals regularly and ensure smooth implementation and day-to-day operations of Docstribe. 2. Customer success and relationship management: Build strong relationships with hospital management, doctors, and operational teams to drive adoption and customer satisfaction. ...

... Electrical, Mechanical, Chemical, or a related discipline. - Experience with flow measurement technologies and flow meter applications. - Working knowledge of CRM analytics, Power BI, or similar business intelligence tools. - Experience supporting customers in process industries such as oil and gas, chemicals, power, water, life ...

... continuous improvement initiatives. • Lead risk identification and mitigation activities to improve process reliability and product performance. • Leverage quality analytics and performance metrics to identify trends, measure outcomes, and support informed decision-making. • Champion a customer-focused quality culture that emphasizes ...

... to generate value and unlock opportunities that were previously unattainable. As a Developer Support Engineer ​will​ ​be​ ​a key team member ​that​ ​helps​ ​customers​ ​solve​ ​technical​ ​issues for our cloud-based analytics application. This​ ​customer-facing​ ​position​ ​requires​ ​strong​ ​communication​ ​skills, ​​troubleshooting, ...

... Business teams to define and deliver customer-centric product experiences.- Conduct user research, usability analysis, and competitive research to identify customer pain points and product opportunities.- Design intuitive and scalable UX/UI experiences that improve customer engagement, adoption, and conversion.- Apply strong ...

... the organization serves customers worldwide through innovative and sustainable solutions. The Customer Service role acts as a key liaison between external customers, sales teams, warehouses, logistics, and manufacturing departments. The position involves managing customer and distributor orders, resolving order-related ...

... initiatives (utilizing tools like Amplify) to empower internal teams to share company milestones and brand stories. - Customer Advocacy & Peer Reviews: Drive customer advocacy programs and champion G2 peer review strategies for LCS solutions to build social proof, gather authentic testimonials, and showcase customer success. ...