3,328 customer analytics jobs in India.

... Quality & Customer Recovery Effectiveness - Reduction in Complaint Rate (CPTO) - Reduction in Repeat Complaints KEY COMPETENCIES: - Complaint Management & Customer Recovery - CRM/Complaint Management Systems - RCA & CAPA Methodologies - Escalation Management - Data Analytics and Reporting - Process design and improvement ...

... contact with customers, the relation with BU’s and the customer research - Support in Customer Connect Program to follow up on actions on regular basis, organize Customer callbacks (BU/ Sales in collaboration with Logistics network) - Organize and manage leadership visit to Customers. - Identify and drive analytics enhancement ...

... - Coordinate with the manpower agency for various activities eg. claim settlement etc. - Ensure accurate spend of budgets at the state level. Qualitative 4 Analytics - Monitor and report performance to the Customer Marketing Manager and support in defining actionable learning for improvement. - Provide feedback to the regional ...

Job Summary We are seeking an experienced IBM Cognos Analytics Developer to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, ...

Job Summary We are seeking an experienced IBM Cognos Analytics Developer to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, ...

... environment. - Experience with Python PySpark dbt Airflow Dataflow Dataform or comparable data engineering tools and frameworks. - Experience supporting digital analytics product analytics customer analytics marketing analytics experimentation or self-service reporting use cases. - Demonstrated ability to document data lineage ...

About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product ...

About the Opportunity A fast-growing customer experience consultancy operating across global BPO ecosystems, we partner with Fortune 500 brands to elevate service quality, operational compliance, and CX excellence across voice, chat, and digital channels. We empower frontline teams through data-driven insights, real-time ...

About the Opportunity A fast-growing customer experience consultancy operating across global BPO ecosystems, we partner with Fortune 500 brands to elevate service quality, operational compliance, and CX excellence across voice, chat, and digital channels. We empower frontline teams through data-driven insights, real-time ...

About the Opportunity A fast-growing customer experience consultancy operating across global BPO ecosystems, we partner with Fortune 500 brands to elevate service quality, operational compliance, and CX excellence across voice, chat, and digital channels. We empower frontline teams through data-driven insights, real-time ...

... sourcing, cleaning, feature engineering, and exploratory analysis to developing, validating, and deploying sophisticated predictive models across risk and customer analytics use cases.- Risk & Credit Modelling : Design and oversee advanced Time-to-Default / Probability of Default models, incorporating behavioural, transactional, ...

... consultants, and delivery teams to establish shared understanding, align on requirements, and successfully deliver proposed solutions. - Use data-driven analysis, customer insights, and market understanding to develop compelling value propositions that create measurable value for customers. - Contribute as a trusted advisor by ...

... Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by https://jobeax.com/link/h7aZtSGmB9uROXYe purpose is clear: to enable lasting ...

... and experimentation through model development, validation, productization and production https://jobeax.com/link/SyE2ck5OrXavrFlx Responsibilities : Product Analytics & ML : - Translate product and customer problems into well-defined analytics and ML use cases.- Perform data exploration, feature engineering, statistical ...

... problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRevU is rethinking customer education for the AI era. We’re not building libraries of static courses - we’re creating adaptive learning experiences that help every customer become successful ...

... Management, Custom Analytics Advanced Analytics drives data, analytics and AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management, operational and strategic analytics. Customer engagement and loyalty serves as a key differentiator to optimize and ...

... years of product management experience, preferably in B2B SaaS, analytics, AI/ML, workflow automation, or communications software. - Demonstrated ownership of customer-facing products from discovery through launch and iteration. - Strong data fluency, including the ability to use SQL, product analytics, dashboards, and quantitative ...

Title: Growth Manager - Analytics Role Level: Assistant Manager / Manager Location: Bengaluru, Chennai, Hyderabad, Kochi, Kolkata Role Overview: Within the State Pod, you will be the analytical brain driving regional user acquisition and business efficiency. You will analyze funnel metrics, identify drop-offs, and run rapid ...

Job Description We have an exciting opportunity for you to enhance your career by joining Consumer & Community Banking - Data & Analytics team. As an Analytics Solutions Manager within Consumer & Community Banking, Marketing, Credit & Customer Experiences , Credit Decisioning Business unit, you will be responsible to operate ...

... analytical and problem-solving skills with the ability to translate data into business insights and recommendations - Experience with reporting, visualization, and analytics tools such as Power BI, Tableau, or similar platforms - Experience analyzing user behavior, adoption metrics, customer engagement, and operational performance ...