139 csm jobs in India.

... Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform - with a strong emphasis on Customer Service Management (CSM), Virtual Agent, Integrations, CMDB, and Now Assist (GenAI) capabilities. The ideal candidate will combine deep platform expertise with strong leadership, solution ...

... Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform - with a strong emphasis on Customer Service Management (CSM), Virtual Agent, Integrations, CMDB, and Now Assist (GenAI) capabilities. The ideal candidate will combine deep platform expertise with strong leadership, solution ...

... Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform - with a strong emphasis on Customer Service Management (CSM), Virtual Agent, Integrations, CMDB, and Now Assist (GenAI) capabilities. The ideal candidate will combine deep platform expertise with strong leadership, solution ...

• Full-time

... QA teams, and platform owners to deliver high-quality CSM implementations aligned with ServiceNow best practices and governance standards. Key Responsibilities CSM Development & Configuration Design, configure, and enhance ServiceNow CSM solutions, including: Case Management Customer and Consumer Service Models Contact Management ...

• Contract

Job Title: Customer Success Manager (CSM) Location: Department: Customer Success Reports We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration ...

• On-site

... Scrum teams or in a scaled Agile environment. Experience supporting Agile transformation and process improvement initiatives. Scrum Master certification such as CSM, PSM, or equivalent. Key Responsibilities Facilitate Scrum ceremonies and ensure they are conducted effectively and consistently. Support the team in planning ...

Aryaka is seeking an experienced Customer Success Manager (CSM) to manage a portfolio of strategic enterprise customers across North America. The CSM will serve as the primary post-sales relationship owner and trusted advisor, driving customer adoption, value realization, retention, renewals, and expansion across Aryaka's ...

• On-site
• Full-time

$3.7 USD

... capabilities. Partner directly with process owners and business analysts to translate strategic operational workflows into automated ServiceNow solutions (covering ITSM, CSM, ITOM, HR, or IRM domains), significantly boosting organizational efficiency and stakeholder satisfaction. Quality Assurance & Compliance: Conduct regular code ...

... Amazon Seller Partners. The SAS Select Shared Solution Team helps small and medium-sized US-based businesses accelerate growth on Amazon. Our team of consultants (CSMs) provide data-driven advice with a collaborative and customer-focused approach through a pooled account management model. As a CSM in this pooled model, you ...

• Hybrid

... Operations architectures, driving observability and AIOps initiatives, and enabling proactive operations through ServiceNow TSOM modules, Customer Service Management (CSM), Integrations, and https://jobeax.com/link/eymvkfJDhXxKeVMk Responsibilities:Architecture & Solution Design:- Define end-to-end ServiceNow TSOM architecture ...

• On-site

... drive more business value out of Teradata environment. You will work closely with SEs (pre-sale technical team) , engagement managers (service sale team) and CSM (customer success managers) to jointly develop the account plan. Holds a computer science or engineering degree. Has 10-15 years solution selling experience, ...

... effectively in a team environment. Desirable Skills ServiceNow Certified System Administrator certification. Exposure to ServiceNow modules such as ITSM, ITOM, and CSM. Experience with Azure DevOps. Familiarity with REST and SOAP web services and integration concepts. Basic knowledge of HTML and CSS for Service Portal work.

• Contract

... and Snap - Work agency partners (media and creative agencies) as a route to brands, and build lasting relationships on active accounts. Sync regularly with the CSM team to protect onboarding quality and ensure the right Surface key blockers and enablers in the sales process so we keep improving the Help interview candidates ...

... role - Preferred Fields of Study: Computer Science, Information Technology, Business Administration, or related field - Professional certifications such as PMP, CSM, or SAFe preferred - Additional relevant certifications in agile methodologies or project management a plus - Strong expertise in agile methodologies (Scrum, ...

... plus). - Basic knowledge of websites and digital platforms (functional flow, UI/UX concepts preferred). - Certification in Scrum, Agile, or Business Analysis (CSM, PMI-PBA, CBAP) is a plus. Experience working with product teams or IT development teams. Apply for this job 'Business Analyst' Share your LinkedIn profile to ...

210k

... talent on a continuous basis. Defining individual and team KPIs - activity targets, portfolio health scores, expansion quotas, and renewal rates and giving every CSM a clear, achievable path to hit them. Building a reporting structure within the CS team - team leads, pods, and escalation layers so the organisation scales without ...

• Contract

... Excellent stakeholder communication can hold a room of engineers and a room of executives with the same credibility. - Structured risk and dependency management; CSM, PSM, PMP or SAFe certification. Experience with cloud and platform, integration, or compliance-driven programs. Experience managing outsourced or vendor development ...

• Remote
• Hybrid

... outcome-based relationships with our key clients, enabling them to expand their international presence and drive revenue growth from those accounts moving forward. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues ...

• Full-time

... incorporated into all AI implementations. Professional & Technical Skills: Strong hands-on experience with ServiceNow platform development including HRSD, ITSM, CSM, or Employee Center. Experience implementing Agentic AI, Generative AI, Now Assist, Virtual Agent, AI Search, and related AI capabilities. Strong understanding ...

60k

... Familiarity with cloud infrastructure concepts such as AWS, Kubernetes, and CI/CD pipelines Exposure to project management certifications such as PMP, PMI-ACP, CSM, or SAFe Familiarity with release management, ITIL, or change management frameworks Experience working in multi-tenant cloud product environments serving industrial ...