... Strong written communication skills in English. - Ability to manage multiple chat conversations simultaneously. Preferred Qualifications Prior experience in chat-based customer support. Exposure to healthcare, insurance, or managed care processes. Familiarity with CRM tools or chat platforms. Excellent typing speed and ...
India, Hyderabad
View vacancy... for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer satisfaction, and adhering to defined support processes and service standards. Responsibilities - Provide timely and effective resolution to customer queries via voice and chat support - Respond to customers in ...
India, Bengaluru
View vacancy17k - 26k
Customer Support Executive | Lucknow Company: Teleperformance Location: Lucknow Process: Domestic Voice / International Customer Support (Voice & Chat) Working Days: 5 Days Working | 2 Rotational Offs Shift: Rotational / Night Shift as per process requirement Salary: 17k CTC - 26k CTC + Incentives Role Overview Teleperformance ...
India, Lucknow
View vacancy... sales or account closures, identify key reasons for losses, and implement corrective actions to improve retention, reduce churn, and enhance conversion rates. Process Improvement & Strategy Execution: Identify opportunities for process improvement, introduce best practices, and ensure the execution of sales strategies to ...
We're Hiring – Customer Support Associate (International Voice & Chat) Location: Pune Company: WNS Eligibility Minimum 1 year of International Voice Process (BPO) experience – Mandatory Graduation is Mandatory Excellent verbal and written communication skills in English Comfortable working with US & Australian customers ...
... Comfortable working in a 24x7 rotational shift environment. Good computer proficiency and experience using CRM or customer support tools is preferred. Work Details Process: Blended (Chat + Voice) Shift: 24x7 Operations (Any 9-hour shift including a 1-hour break) Working Days: 6 days a week Week Off: Rotational Interested folks ...
India, Bengaluru
View vacancy... in India is tasked with overseeing and improving both sales and customer support functions. This encompasses addressing customer queries through phone calls, chat, and emails as part of the customer support responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answering inbound calls for B2B customers. Dialing outbound ...
India, Bengaluru
View vacancyProcess Operator Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 2 year(s) 2 year(s) Apply By Not Provided Posted today Job Be an early applicant About the job Process Operator Key Responsibilities & Job Description Position: Process Operator Location: VSEZ, Duvvada, Visakhapatnam ...
India, Rasapūdipalem
View vacancyCustomer Support Executives for a leading BPO sector Location: Jaipur Process: Voice/Chat Customer Support Experience: Fresher and Experienced candidates can apply Key Requirement: Excellent communication skills Interview: Virtual Key Responsibilities: - Handle customer queries through voice/Chat support - Resolve customer ...
India, Jaipur
View vacancyRs 5 - 15 lakhs p.a.
... logic. Requirements KEY RESPONSIBILITIES: 1. Understand business processes by talking to people across departments and asking the right questions; map current process flows (production planning, forecasting, costing, and similar areas). 2. Identify gaps in processes, design improved systems, and implement them using Python/pandas/Excel ...
India, Mumbai
View vacancy... applicable, to support real-time process understanding, monitoring, and control. Interpret chromatographic and spectrometric data, troubleshoot analytical and process-related issues, and provide scientifically sound recommendations to cross-functional teams. Collaborate closely with process chemists, process engineers, formulation ...
... accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.
India, Chennai
View vacancyRs 2 - 5 lakhs p.a.
... related to our SaaS-based CRM platform, DoubleTick, on WhatsApp Business API. - Act as the first line of support, managing incoming customer queries via email, chat, or call. - Escalate complex issues to the engineering team with detailed root cause analysis and resolution tracking. - Maintain documentation for support processes, ...
India, Mumbai
View vacancyRs 22500 per month
... professionals to join the Domestic Customer Support Process for a leading electronic brand. Provide technical and customer support through voice calls and/or digital chat. Ensure a positive customer experience by providing accurate and timely support. Follow process guidelines, quality standards, and customer service protocols. ...
... high-quality process design aligned to enterprise standards while enabling process transparency, optimisation, and governance. evelop and maintain high-quality process models (L3-L5) in ARIS, following enterprise modelling standards and conventions Translate business requirements into structured process maps and documentation ...
... discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact Hiring SPP&ID/ P3D- Designer- Process - Proficient in Process design-based software such Smart Plant, AutoCAD, MicroStation. - Strong Technical Skills in knowing Process Design. - Should be able ...
India, Gurugram
View vacancyJob Role: SAP IDM Must Have skills: SAP IDM , SAP Security And SAP Basis (Excluding GRC experience) Experience: 7 to 13 Years Location: Pan India SAP Security: role design, user access management, certificate lifecycle, ACL maintenance. SAP IDM and CAM for user provisioning/deprovisioning (minimum 2 resources).
India, Bengaluru
View vacancy... experience required Apply By 24 Aug' 26 Posted 3 weeks ago Fresher Job 136 applicants About the job Key Responsibilities: 1. Handle customer queries through chat and calls related to order issues, delivery delays, refunds, payment concerns, and product complaints. 2. Manage multiple chat tickets simultaneously while ensuring ...
784k
... dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process who is good in typing is what is preferred here Analyze customers and partners, optimize resources across channels to optimize return on investment (ROI), ...
India, Mumbai
View vacancy... quality control audits to ensure compliance with organizational and federal policies and standards. Supporting suppliers in improving their performance through process enhancements, implementing process controls, and developing quality assurance plans. Bachelor's from a Tier 1 university or college / Degree or equivalent experience ...
India, Bengaluru
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