5 Remote Full-time desk jobs in Pune, India.

... and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service management system. - Adhere to established service desk procedures and performance objectives. - Maintain up-to-date knowledge of Farmers IT policies, systems, and standard operating procedures. Requirements Written ...

... operational resilience, and enhance the employee support https://jobeax.com/link/98SwTxlVlLi9SjFj Qualifications :- 8 - 10 years of experience in enterprise service desk operations, end-user computing, desktop support, or enterprise IT support.- At least 2 years in a service desk leadership, L3 escalation, or senior technical ...

... global provider of offshore onshore and nearshore IT services including application development and outsourcing services IT infrastructure outsourcing (help desk support and desktop services) systems integration consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25000 employees ...

... of hands-on IT experience spanning both systems administration and end-user support, ideally in a fast-growing technology company or startup - Proven service desk experience: owning a ticket queue, working to SLAs, and using a ticketing tool (Linear, Jira Service Management, Zendesk, or similar) - Strong Windows and macOS ...

... functions deliver reliable services today and build toward HackerOne’s future. - Build an AI-native Enterprise IT model, including an increasingly automated help desk in which AI agents resolve a growing share of employee needs, human support focuses on what requires judgment and intervention, and deep technical issues reach ...