... including incident escalation handling. - Maintain proper case documentation and timely follow-ups with customers. - Escalate unresolved or critical issues with supporting technical details. Mandatory Skills: - 3-6 years of technical support experience, preferably with SaaS or cloud-based platforms. - Good experience in Incident ...
ESSENTIALDUTIES AND RESPONSIBILITIES: Answering inbound calls for B2B customers. Dialing outbound calls for lead generation or sales support. Handling chat queries and providing email support. Keeping up to date with product knowledge and industry trends. Resolving customer complaints and ensuring customer ...
... and support the implementation of employee engagement initiatives. Administer legal cases and coordinate with Legal Performance Management and Development: Support business in CPM Provide support to managers on performance issues and employee development Compensation and Benefits: Managing absence and leave management ...
... core product. Improve application reliability, monitoring, and developer productivity through continuous enhancements. About the Role: Provide L3 production support while contributing to the development and continuous improvement of enterprise applications, AI/data pipelines, and backend services. Own incident response, ...
... - 2+ years of experience in a technical support role within the tech industry - Excellent knowledge of Microsoft products and other applicable software or applications Benefits - Generous time off policies - Top shelf benefits - Education, wellness and lifestyle support To protect candidate information and maintain a secure ...
Job Description :We are looking for an experienced Oracle CPQ Developer / Consultant with 5+ years of hands-on experience in Oracle CPQ Cloud. The candidate will be responsible for designing, developing, configuring, integrating, testing, and supporting CPQ solutions aligned with business and sales https://jobeax.com/link/La8him30IYD7PUIN ...
... products using modern technologies alongside global teams and leading brands - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being & support : access local well-being programs and people-focused support tailored to your location
Position: L2 Support/Application Support Engineer Experience: 4+ Years No. of Positions: 10 Location: Noida (2 Days Work from Office) Roles & Responsibilities: Job Description Duties & accountabilities Provide second line client-facing technical support for issues escalated by first line support teams. Apply strong technical ...
... products using modern technologies alongside global teams and leading brands - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being & support : access local well-being programs and people-focused support tailored to your location
Communicate with customers via phone, email and chat Data entry in various platforms At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills
... with leading brands to deliver integrated marketing solutions driven by creativity, innovation, and business impact. The Account Executive – Hyperlocal will support the execution of dealership and regional marketing campaigns, coordinate with client, vendor, and internal teams, and ensure seamless delivery of hyperlocal ...
... team in India. The ideal candidate will be responsible for analyzing technical requirements, collaborating with cross-functional teams, and providing technical support to ensure smooth operations. Responsibilities Analyze technical requirements and provide solutions to meet business needs. Collaborate with cross-functional ...
... products using modern technologies alongside global teams and leading brands - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being & support : access local well-being programs and people-focused support tailored to your location
... prospects. generous, achievable quarterly commission incentives and sociable hours. access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. Ideally, you'll have some experience of delivering against targets when leading a small, close-knit team. You may ...
Job Description :We are looking for an experienced Oracle CPQ Developer / Consultant with 5+ years of hands-on experience in Oracle CPQ Cloud. The candidate will be responsible for designing, developing, configuring, integrating, testing, and supporting CPQ solutions aligned with business and sales https://jobeax.com/link/La8him30IYD7PUIN ...
... supporting international markets Why Join Laundryheap? - Join one of the fastest-growing global technology and logistics companies. - Work with international teams supporting customers across multiple countries. - Make a meaningful impact by improving customer experiences every day. - Collaborate in a supportive, ownership-driven ...
... understanding of the global regulatory landscape. Position Summary: The Timecard & Expense Administrator provides essential administrative, data hygiene, and technical support for PMO Project and Resource Managers within Certinia PS Cloud (PSA). This non-billable, non-client-facing role ensures accurate timecard and expense records, ...
... requirements gathering, solution design, technical discussions, and effort estimation.- Prepare technical documentation, deployment guides, process documentation, and support documents.- Collaborate with business users, QA teams, developers, and other stakeholders throughout the SDLC.- Monitor bot execution and resolve production ...
... data-turn-id-container='request-6979b5d3-259c-8399-a999-8f7c978e5a79-1' data-testid='conversation-turn-46' data-scroll-anchor='false' data-turn='assistant' We are looking for a highly motivated Technical Support Engineer to manage day-to-day operational activities related to Moves, Adds, Changes, and Deletions (MACD) along with production support for enterprise contact ...
... key insights from complex analysis in business terms to both internal and external parties Bachelor's Degree If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.