Senior Revenue Operations Manager - Salesforce in Bengaluru, India

Launched in 2017, WeWork India is one of India's leading premium flexible workspace operators - GPTW certified (Nov 2024 - Nov 2025, Dec 2025 - Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years.. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 76 operational centres spanning 8.2 million square feet (as of December 2025). WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customized and curated solutions for various office space needs..
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This role is designed for a commercially sharp, technology-enabled strategist who can own and lead a team of three Regional CoE Pricing Associates, drive the implementation of pricing strategy across WWI's portfolio, and serve as the primary pricing partner to our Sales organisation.
A defining feature of this role is ownership of WeWork India's Salesforce Revenue Cloud and Sales Cloud environment from a pricing perspective - ensuring that pricing strategy, product catalogues, CPQ workflows, and quote-to-contract accuracy are fully aligned with commercial objectives.
The successful candidate will shape pricing strategy in leadership meetings and configure approval workflows in Salesforce.
This role is central to translating pricing intent into commercial outcomes, improving revenue predictability, and enabling the Sales organisation to win with speed and confidence.
Success will be measured not just by revenue KPI's but by team development, pricing governance maturity, Salesforce data integrity, and the quality of insight delivered to the business.
Volume trade-off decisions at the regional and asset level lead pricing for all product lines.
Develop and maintain pricing guardrails, discount corridors, and deal approval frameworks.
Provide structured pricing inputs into budgeting cycles, new asset launches, and expansion planning.
Set clear KPIs, run structured performance reviews, and embed a high-accountability team culture.
Coach associates on pricing principles, deal structuring, market intelligence, and commercial acumen.
Manage development, training, and succession planning within the pricing function.
Build team operating rhythm: clear KPIs, weekly/monthly performance tracking, structured coaching and feedback.
Salesforce Revenue Cloud & Sales Cloud Ownership

Own the end-to-end configuration and governance of pricing within Salesforce Revenue Cloud - including product catalogues, price books, pricing rules, discount schedules, and CPQ approval workflows.
Manage the Configure, Price, Quote (CPQ) process within Salesforce ensure quoting accuracy, deal structuring integrity, and SLA-compliant quote turnaround times.
Maintain Sales Cloud data hygiene - pipeline accuracy, opportunity stages, deal attributes, and pricing adherence tracking.
Leverage Salesforce Sales Cloud and Revenue Cloud data to generate and share actionable pricing insights, including Willingness to Pay (WTP) analysis and Pricing Sensitivity modelling, enabling Sales teams and leadership to make faster, more informed commercial decisions.
Identify and articulate key value drivers by product, region, and customer segment - translating Revenue Cloud and Sales Cloud data into a clear understanding of what customers value most, to anchor pricing strategy and support Sales in justifying price.
Partner with the Shared Services (Contracts & Billing) team to ensure seamless handoff from approved quote to contract creation and invoice generation.
Identify and implement enhancements to Revenue Cloud workflows - driving automation, reducing manual intervention, and improving quote-to-cash cycle times.
Serve as the internal business owner and SME for Revenue Cloud / Sales Cloud from a pricing perspective collaborate with IT and Salesforce admins on configuration, UAT, and deployments.
Maintain documentation on pricing configuration, SOPs, change management protocols, and system controls within Salesforce.
Train Sales teams on Salesforce CPQ workflows, pricing tools, and deal-desk processes.
Partner with the Director of Pricing & Revenue Assurance to present pricing strategy and performance to senior leadership.
Monitor renewals pipeline, churn risk, and pricing exception trends escalate risks proactively.
Conduct weekly/monthly pricing and inventory reviews identify upside opportunities and downside risks.
Build and own pricing dashboards (within Salesforce and BI tools) covering Price performance, occupancy trends, deal mix, and exception rates.
Identify inefficiencies and manual interventions across pricing workflows drive simplification and automation.
Apply best practices to improve team productivity, quality, and decision speed without linear headcount growth.
Experience and Qualifications:
Bachelor's degree in business, Finance, Economics, or a related field MBA or Post-Graduate qualification preferred.
10 to 14 years of experience in Pricing, Revenue Management, or Commercial Strategy roles.
Demonstrated experience leading and managing pricing teams or associates.
Hands-on experience with Salesforce Revenue Cloud and/or Sales Cloud in a commercial or pricing capacity - including CPQ configuration, price books, discount schedules, and approval workflows.
Price, occupancy, deal structuring, and discount governance.
Experience in dynamic, high-velocity commercial environments (real estate, hospitality, SaaS, subscriptions, or similar).
Strong analytical skills proficiency in Excel / Google Sheets and data visualisation or BI tools.
Excellent communication and presentation skills - able to translate complex pricing logic clearly for non-technical stakeholders.
Salesforce CPQ Specialist or Revenue Cloud Consultant certification.
Exposure to AI-powered pricing, analytics, or revenue management platforms experience applying AI tools to generate commercial insights is a strong advantage.
Experience in real estate, co-working, or flexible workspace pricing.
Exposure to building or scaling a pricing Centre of Excellence or regional pricing model.
Experience with ML-based demand forecasting, dynamic pricing tools, or revenue management platforms.
Familiarity with Quote-to-Cash (Q2C) process design and cross-functional handoffs between Sales, Contracts, Billing, and Finance.
Experience in a multi-region, multi-product commercial environment.
Pricing & Revenue Performance

Pricing Guardrail Adherence: 95% of deals within approved discount and pricing parameters
Salesforce Revenue Cloud & CPQ

Quote-to-Contract Alignment: 99% match between approved Salesforce quote and executed contract
System Enhancement Delivery: Agreed Revenue Cloud improvement initiatives delivered on schedule
Audit & Control Findings: Zero high-risk findings related to pricing configuration or Salesforce data integrity
Regional CoE Performance: All 3 regional associates tracking to individual and regional KPIs
Training & Certification Coverage: 100% for critical pricing processes, Salesforce CPQ, and governance controls
We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.
We expect all employees to embody our values, and all aspects of employment, including the decisions to hire and promote, are based on merit, competence, performance and business needs.
Our total rewards philosophy is aimed at providing compensation that is competitive, performance-linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.