IT Support Specialist 1st Line Support Remote in Pune, India

• On-site

... the Technical Support Specialists in the IT group and will offer assistance and guidance where appropriate. Other duties as assigned. Job Duties and Responsibilities: Provide assistance to the Technical Support Specialist where necessary/appropriate. Work with the IT management group to identify areas of improvement in terms ...

Rs 2 - 5 lakhs p.a.

... Business API. - Act as the first line of support, managing incoming customer queries via email, chat, or call. - Escalate complex issues to the engineering team with detailed root cause analysis and resolution tracking. - Maintain documentation for support processes, FAQs, and known issues to ensure faster resolution. - Guide ...

• Remote
• Hybrid
• On-site
• Full-time

... productivity, and process control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and ...

Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...

We are seeking an experienced, analytical, and customer-obsessed Workplace Support Ticket Specialist. This is a global role supporting operations across AMER, EMEA, and APAC through a high-volume, SLA-driven ticket management environment. The successful candidate will demonstrate strong critical thinking, sound judgment, ...

• Remote

Rs 3 - 10 lakhs p.a.

... individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, and replacements. Additionally, you will provide customer support and service request ...

... Engineering. Write scripts (Bash/Python/SQL) to automate log extraction, data analysis, replication of issues, and health checks. Create lightweight internal utilities to accelerate diagnostics and reduce manual investigation time. Contribute to building support automation pipelines and AI-assisted troubleshooting tools. Experience ...

... environment with strong customer and partner networks. We are seeking a skilled Technical Support Engineer with good understanding of networks, expertise in routing, switching, LAN/WAN, VLAN, BGP, security, and system performance management, experience of ServiceNow, Salse Force, Microsoft Platform, Slack, Nagios monitoring tool ...

• Full-time

... smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and performance, while continuously monitoring and analyzing system behavior to prevent potential disruptions. The position demands adaptability and a keen eye for detail to support complex environments ...

• Full-time

... analyzing system behavior, and ensuring smooth operation of critical applications that support business functions. The position demands continuous engagement with system components to maintain stability and performance, while adapting to evolving challenges within the technology environment. Roles & Responsibilities: Leading ...

• Remote
• Hybrid
• On-site
• Full-time
• Contract

... desktops and laptops. Install and configure Windows operating systems. Install and troubleshoot software applications. Troubleshoot hardware and software issues. Support printers and scanners. Help users with Microsoft Office and Outlook issues. Support user login and password issues. Coordinate with remote support teams when ...

... automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server ...

... Corp) is hiring Technical Support Engineers for our International Voice Process. If you're passionate about troubleshooting, customer service, and technical support, this is the right opportunity for you! (**Easy Virtual Interviews!! Spot Selection!!) Job Location Ground Floor / 6th Floor, Ambit IT Park, No. 32A & B, Ambit ...

• Remote

... especially with frustrated clients Nice to Have Experience supporting SaaS products Familiarity with SQL, basic scripting, or log analysis Prior experience working with US-based clients What We Offer Competitive salary Remote-friendly work environment Opportunity to work with international clients Growth path within technical ...

• Remote
• Hybrid
• On-site

... tracking. Escalate complex or unresolved issues to Level 3 support or specialist teams with full documentation. IT Asset Management Manage the full lifecycle of IT assets including procurement intake, configuration, deployment, tracking and retirement. Maintain accurate records in the IT Asset Management (ITAM) system for ...

• Contract

... and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program. . We are committed to building an inclusive ...

... strong cross-functional relationships. Service Network & Capability - Develop and maintain a scalable and effective post-sales service capability across India to support customer demand and enable consistent service delivery. Establish and expand local service support networks across key states and locations in line with business ...

• Remote
• Contract

... investor group includes First Round Capital (who also led the investment for Notion, Roblox, Uber, and Square), Connect Ventures, IOVC, All Access Fund, and Tribe Capital. The Role As a Product Support Specialist , you'll play a critical role in bridging the gap between our users and our product teams. You'll be the go-to expert ...

• Hybrid
• On-site

Position : Senior Spotfire Developer & Support SpecialistTotal Experience : 5 - 9 yearsLocation : Bengaluru, Mumbai, Pune, Noida, Hyderabad, Kolkata, Gurugram, ChennaiWorking Days : 5 Days Working from OfficeNotice Period Requirement : 30 Days (Maximum)Client's Company Size : Startup / Small EnterpriseRoles & Responsibilities ...