... workshops tailored to customer needs Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding Support strategic account planning and help drive expansion ...
... and approving key technical documents Customer interface and training Support the business Tendering, Operations, Contractual and After Sales needs. Provide technical guidance that influences outcomes to other people. Play a key role in engineering design reviews and technical leadership, identifying potential project risks ...
... platform capabilities. The ideal candidate will have deep expertise in backend engineering, distributed systems, API design, and building reliable platforms that support high-volume applications and business-critical workloads. As a Staff Backend Engineer, you will operate at a high level of technical ownership, solving complex ...
... projects. The responsibilities include preparation of substation primary design drawings and calculation reports in accordance with TES-P-119. The role requires technical support and guidance to junior engineers The Senior Substation Primary Engineer requires strong background in Substation primary engineering on SLD, arrangement, ...
Development Engineer – Job Description Position: Development Engineer Department: Development Reports To: Development Manager / Production Head Key Responsibilities Support new product development and trial planning. Coordinate with customer, quality and production departments for new parts. Study customer drawings, specifications ...
... equipment. Mentors other network engineers who are junior to this position. Ensures network meets compliance standards, including PCI and HIPPA. Provides on call support required to bring production systems to operational states. Oversees diagnosis and troubleshooting activities; resolves technical problems that occur. Performs ...
... project management services makes it a trusted partner for regional governments, investors, and developers. Job Description Main Purpose of the Job: The HVAC Engineer's job purpose is to: Produce HVAC detailed design. Support in complex HVAC design optimization topics. Key Duties and Responsibilities: HVAC design production ...
... and functional understanding across OTC, P2P, and TM. You will resolve complex technical incidents, deliver code fixes within existing design patterns, and support interface monitoring across the SAP S/4HANA landscape. Roles & Responsibilities: Analyse, debug, and resolve complex technical incidents in the SAP S/4HANA ...
... calculations, duct sizing, static pressure calculations, pump sizing calculations, and pipe sizing calculations using industry-standard methodologies. Prepare engineering calculations, technical reports, design documents, and specifications. Support the design and analysis of chilled water, hot water, domestic water, compressed ...
... Management (MIM) calls and support timely service recovery. Ensure SLA adherence and maintain operational documentation, runbooks, and knowledge articles. Provide technical troubleshooting, escalation support, and mentorship to team members. VMware & Windows Infrastructure Manage and support VMware ESXi, vCenter, vSAN, and VxRail ...
... maintenance requirements. - Prepare and deliver technical presentations on Konecranes products and services. - Generate quotations, negotiate commercial terms, and support contract closure. - Coordinate with service, engineering, project, and operations teams for execution. - Support sales targets related to revenue, margins, ...
... reviews, testing, and CI/CD release activities. Ensure Salesforce solutions meet ACS accessibility standards. Troubleshoot issues, perform rootcause analysis, and support production deployments. Technical Requirements - 3–5 years of handson Salesforce development experience. - Strong experience with Apex, LWC, Flows, and Salesforce ...
... Owners to ensure the backlog is prioritised to maximise business value while managing technical debt.- Mentoring & Development : - Coach and mentor more junior engineers to support their technical growth and professional development.- Support the Lead Data Engineer in identifying development opportunities and aligning work ...
... releases. This role involves gaining insights into interfacing applications, test environments, and utilizing Testing Services tools and methodologies. The Quality Engineer II will decompose business and technical requirements into test case scenarios and acceptance tests, define test data requirements, manage test case creation, ...
Company Description Care Infotech provides on-call and day-based IT support services, including backup support for desktops, laptops, and servers. Care Infotech works with a variety of clients who need reliable technical expertise for their daily operations. The team emphasizes responsiveness, problem-solving, and professional ...
... testing, and business teams for issue resolution.- Provide technical support during SIT and UAT, including defect analysis, fixes, retesting, and deployment support.- Support releases, deployments, production changes, and post-deployment validation.- Maintain technical documentation, support procedures, and troubleshooting ...
... hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based on severity and impact Escalate complex or unresolved issues to the appropriate internal teams (engineering, product, etc.) Follow up with clients ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...