... Product Support Specialist , you'll play a critical role in bridging the gap between our users and our product teams. You'll be the go-to expert for resolving technical issues, answering product-related questions, and ensuring that our customers have a smooth and supportive experience using our platform. You'll provide thoughtful, ...
... Maintain proper documentation of incidents, resolutions, and configuration changes. C. OEM / Vendor Coordination Coordinate with Netcore and other OEM/vendor support teams for troubleshooting and resolution of technical issues. Raise and manage OEM/vendor support tickets and ensure timely closure. Follow up on open tickets ...
... teams — including Engineering ( Tier 3 R&D), Tech Services (Tier 2), IT (Infrastructure), Product Development, Implementation Team, Customer Success and Product Support — to ensure seamless, timely service execution Participate in the transition of accounts from the Implementation team to steady-state service delivery, ensuring ...
SAP S4 HANA Technical Consultant (Finance & Controlling) Position Description Responsibilities: . Design, develop, enhance, and support SAP technical solutions for Finance related business processes. . Work closely with Functional Consultants to understand business requirements and deliver technical solutions. . Develop ...
... point for complex technical issues, production defects, release blockers and integration risks.- Coordinate with Delivery Leads and Scrum Masters to manage technical dependencies, estimates, sprint readiness and release readiness.- Provide hands-on support where required for complex scripting, workflow design, integrations ...
... reporting logic, and technical procedures.- Collaborate with business users and technology stakeholders to understand requirements and translate them into technical solutions.- Participate in testing, deployment, production support, and continuous improvement https://jobeax.com/link/GTNZKF2kxpVUFhTn Skills & Experience:- ...
... and traffic flows.- Perform advanced troubleshooting across routing and switching infrastructure to ensure network stability, availability, and performance.- Support enterprise Wi-Fi infrastructure and user access requirements.- Assist with SD-WAN operations, troubleshooting, and traffic optimization initiatives.- Perform ...
Job Title : Senior Oracle Fusion HCM Technical ConsultantExperience : 8 to 14 yearsLocation : Pan IndiaKey Skills :- Benefits, BI/OTBI reports, Compensation, Fast Formula, Payroll- Fast Formulas Payroll, HCM Extracts- HCM Data Loader (HDL) and (HSDL) for data migrationKey Responsibilities :- Architect and configure complex ...
... City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. Role Overview: We are looking for a highly skilled Senior Technical Lead to architect, design, and oversee development of high-performance backend systems and distributed applications. The ideal candidate is an expert in Python ...
... systems, Multrix designs customized BPO services to meet the specific needs of each client. The company delivers end-to-end business solutions, including customer support via chat, email, and voice, sales support for acquisition and onboarding, back-office and tech support, and retention services. With a strong emphasis on customer ...
About The Role Techdome is looking for a Technical Support Executive to join our client support team. You'll be the primary point of contact for clients based in the PST timezone, helping them resolve technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries ...
... industry terminology and an understanding of the underlying finance workflows. An ideal candidate would have 3-5 years prior exposure to providing clients with technical support, troubleshooting and/or application support. We may also consider individuals who have experience in the Client Trade Operations within a Financial ...
IT Support Specialist Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 3 year(s) 3 year(s) Apply By Not Provided Posted 1 week ago Job Be an early applicant About the job Role Overview: We are looking for a tech-savvy, detail-oriented IT Support Specialist to support and manage ...
... testing, and business teams for issue resolution.- Provide technical support during SIT and UAT, including defect analysis, fixes, retesting, and deployment support.- Support releases, deployments, production changes, and post-deployment validation.- Maintain technical documentation, support procedures, and troubleshooting ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...
... involving TCP/IP, VPNs, and DNS. - Document troubleshooting steps, resolutions, and user interactions accurately in ticket management systems. - Provide detailed technical and process insights to support high-quality training data. - Explain technical concepts clearly through written and verbal communication. - Work asynchronously ...
... $30–$55/hr Required Skills Hardware/software troubleshooting Networking knowledge (TCP/IP, DNS, VPN) Ticket management (ITSM) and incident documentation OS support (Windows/Mac/Linux) Supporting non-technical users Job Description We are selecting experienced IT Support Specialists to contribute their technical expertise ...
... involving TCP/IP, VPNs, and DNS. - Document troubleshooting steps, resolutions, and user interactions accurately in ticket management systems. - Provide detailed technical and process insights to support high-quality training data. - Explain technical concepts clearly through written and verbal communication. - Work asynchronously ...
... effective communication regarding application performance, issues, and enhancements.- Process Improvement : Identify and implement improvements to application support processes and practices. Ensure that best practices are followed and that the support team continuously improves its efficiency and effectiveness.- Documentation ...