Gratitude Inc
Delivery Manager - International Operations
- Full-time
- Contract
... blended international voice processes. - Strong knowledge of SLA, CSAT, FCR, AHT, quality, productivity, shrinkage and attrition. - Experience leading Operations Managers, Team Leaders and cross-functional support teams. - Strong client governance, stakeholder management and executive presentation skills. - Experience in workforce ...
Calcutta, भारत