... of Board's key accounts. The Premium Support team plays a pivotal role in Board's Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a strong grasp of our customers' ever-changing business and functional ...
... Script, partitioning, performance tuning.- Make and own architecture calls on federation vs. persistence, data tiering, and cost.- Operate the platform in production monitoring, incident response, transport management.- Support pre-sales: solution demos, architecture walkthroughs, scoping support.- Represent Evora externally ...
Job description Must be Hands on Java Microservice Core Java, API, Spring boot Docker, Kubernetes Kafka nice to have Good Database experience (preferably SQL Server). Kafka (or similar) is highly desirable. Mandatory Competencies Others - Micro services Java - Core JAVA Perks and Benefits for Irisians At Iris Software, ...
... delivering a seamless and positive customer experience. Key Responsibilities: Checking, prioritizing, processing and solving (in teamwork if necessary) tickets. Support in the creation and development of individual solutions for digital process support in the housing industry Development of current and future topics for and ...
... mission-critical, highly scalable database environments that power the Five9 platform. Key Responsibilities - Design, build, and maintain highly available, high-performing MySQL databases. - Support production databases across global data centers. - Support MySQL database replication and clustering. - Provide database reports to business ...
... compliance at the platform level, across cloud, hybrid, and on-prem tiers. - Partner with data scientists and analysts to ensure platform data is ML-ready and supports predictive modeling. - Build and maintain the data/event pipelines connecting ERP source systems (e.g., EnCore) to the EnCore Agent Hub, supporting secure ...
... sources effectively. - Data Cleaning: Basic techniques for preprocessing and cleaning datasets. - Python: Familiarity with basic Python for data manipulation. - SQL: Basic understanding of SQL for querying data. - Excel: Proficient in using Excel for simple data analysis and visualization. - Basic Statistics: Understanding ...
... reliability.- Collaborate with business analysts, data architects, application teams, and other stakeholders to understand requirements and deliver data solutions.- Support production deployments, issue resolution, and ongoing maintenance of Ab Initio applications.- Prepare and maintain technical documentation, data mappings, process ...
... scalable, reliable data pipelines and ETL/ELT workflows across batch and near-real-time processing scenarios.- Develop and maintain data models across relational (SQL Server) and NoSQL (MongoDB, Atlas) systems to support analytical and operational use cases.- Build and manage data solutions on Microsoft Fabric including Lakehouses, ...
... revenue. Ensure timely and successful delivery of our solutions as per client needs. Enabling resolution of any customer issue directly/indirectly through internal support teams Knowledge, Certifications And Experience Education Qualification: Graduate degree preferably B. Tech/B. E Total Experience: 2+ years of relevant work ...
... revenue. Ensure timely and successful delivery of our solutions as per client needs. Enabling resolution of any customer issue directly/indirectly through internal support teams Knowledge, Certifications And Experience Education Qualification: Graduate degree preferably B. Tech/B. E Total Experience: 2+ years of relevant work ...
... and adaptable to join our agile team of data scientists, engineers, and UX developers. The role focuses on building and maintaining robust data pipelines to support advanced analytics, data science, and BI solutions. As a Senior Data Engineer, you will work with internal and external data, collaborate with data scientists, ...
Designation - Product Support Experience - 2+ Years Location - Pune Mandatory Technical Skills - 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS) - Experience with customer-facing application support - Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, ...
... prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable ...
... Responsibilities: - Agile Collaboration : - Operate as a collaborative, T-shaped team, where each member contributes deep knowledge in their primary expertise area while supporting others in additional areas to maximize overall support across all tools. - Participate actively in agile ceremonies, including sprint planning, stand-ups, ...
... incidents and service requests. The role involves troubleshooting basic hardware, software, and network issues, escalating complex problems to higher-level support teams, and delivering excellent customer service to ensure a seamless end-user experience. Key Responsibilities - Provide first-level technical support to end ...
... its services through excellent customer service. Acting as a dedicated Account Manager responsible for overall relationship, growth, retention and customer support for a number of clients. Client Liaison – providing candidate/file and company specific information and progress reports in response to clients' enquiries / ...
The Technical Support Representative (TSR) role is to provide technical support within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position will act as the front line of support utilizing ...
... will escalate issue to the next level of support as per company escalation process for resolution. Role Responsibilities Receiving and handling requests for support following agreed procedures via reviewing all SQL Alerts, helpdesk tickets, service requests and Daily SQL Beacon health checks. Responding to common requests ...