Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound). Build a rapport with customers with clear and confident communication. Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues. Work closely ...
Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support ...
Customer Support Engineer with experience in LCD display wanted. Responsibilities Provide technical support for LCD display products. Diagnose and troubleshoot issues effectively. Engage with clients to understand their needs and provide solutions. Qualifications - 2 years+ of technical engineering and troubleshooting experience ...
About the Role In this role, you'll manage back-end infrastructure support and provide advanced second-level support for service requests — covering everything from workstations, servers, and printers to networks and vendor-specific hardware/software. You'll also lead and manage the day-to-day activities of the service ...
Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...
com/link/jz0k0ciml5FhUkbG Job Title : Customer Service Specialist Role & responsibilities : Handle customer inquiries via phone. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs.
... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...
... operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part in enhancing customer satisfaction, supporting cross-sell initiatives, and contributing to the overall performance of the branch Roles & Responsibilities: ' Process banking transactions such as deposits, ...
... meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you’ll be a key part of our global IT support model, partnering closely with the UK IT team to provide reliable coverage for EU hours and seamless support for colleagues across regions when needed. If you ...
... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...
... Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...
... Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ...
Job Description: Job Title: SeniorTechnical Support Specialist Job Location: India , (home-based) Job Overview: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes installation, documentation, and testing of computer systems, telecommunications, ...
Customer Technical Support Specialist (Contract) Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 2 weeks ago Job Be an early applicant About the job As a member of the Support team your goal is to provide world-class service to ...
... and long-term operational outcomes. Develop and maintain strong working relationships with customer project teams and internal stakeholders. Partner with production teams to support ongoing availability of replacement components. Qualifications And Experience Demonstrated technical knowledge of electrical and electronic ...
Project Support Coordinator Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 2 weeks ago Job Be an early applicant About the job About ACA Group ACA Group is recognized as the leading governance, risk, and compliance (GRC) advisor ...
... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...
... the trends for product support. Striving for continuous improvement to efficiently achieve set goals and KPAs. Requirements Required 4 to 6 years of product support, software support, customer support, and technical support experience or any experience relevant to these skills. Strong analytical skills for troubleshooting ...
... salary Competitive salary Experience 3 year(s) 3 year(s) Apply By Not Provided Posted today Job Be an early applicant About the job Job Description Email System Support Administrator 1. Position Overview We are looking for an experienced Linux & Email System Support Engineer to provide onsite support and maintenance for the ...