... Client Satisfaction Survey scores. - Identify and implement process enhancements to elevate service quality and operational efficiency. - Directly manage the delivery of outsourced services, ensuring service levels surpass client requirements. Proactively identify potential risks to service delivery and develop strategies ...
... processes and service delivery Ensure the client experience is consistent and well-coordinated across all touchpoints, from onboarding through steady-state service delivery Identify inefficiencies in service workflows and work collaboratively with internal teams to implement practical improvements Contribute to the development ...
... service is delivered, using technology to ensure reliability, responsiveness, and customer satisfaction across We are looking for an experienced and dynamic Service Manager to lead our field service operations. Based in Mumbai, this role will also oversee service delivery and team management across Goa, The candidate must ...
Job Description: ITSM Service Delivery Manager (Incident, Request & Queue Management) Client: Marken Department: IT Service Management (ITSM) Reports To: IT Service Delivery Head / Operations Manager Employment Type: Full-Time Job Summary We are looking for a detail-oriented and proactive ITSM Service Delivery Manager to ...
Job Responsibilities : - Manage service delivery and support for ONESOURCE Tax Engine applications and related tax technology solutions.- Provide functional and technical support for tax engine configuration, integrations, and issue resolution.- Work closely with business, tax, IT, and application teams to understand requirements ...
Service Delivery Manager — Enterprise Data Platforms Location: Mumbai, India Experience: 15+ years The Service Delivery Manager will own strategic delivery and operational management for enterprise data modernization programs built on Cloudera Data Platform (CDP) . This role combines program leadership, technical oversight ...
SERVICE DELIVERY MANAGER Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 4 year(s) 4 year(s) Apply By Not Provided Posted 1 day ago Job Be an early applicant About the job Hiring: Infrastructure Service Delivery Manager (Hands On Infrastructure Operations) We are looking for a ...
... tomorrow today. Get to know us at https://jobeax.com/link/UpHJ83R8U509n2jK and on LinkedIn X YouTube and Facebook. We are inviting applications for the role of Service Delivery Leader- F&A In this role you will be responsible for all the activities related to AR & P2P domain. Should be open to work in any shift as per the ...
... Life Science, and Electronics. Service Delivery Manager The Service Delivery Manager is responsible for establishing, operating, and continuously improving Service Level Management for the assigned SAP and ERP application services. The role ensures reliable service delivery, effective lifecycle management, compliance, ...
... service delivery and respond to client inquiries and concerns. Understand client requirements and ensure services are aligned with their operational needs. Service Delivery Coordination Oversee the delivery of managed services and coordinate activities across multiple technical teams. Ensure services are delivered efficiently ...
... managing managed services or AMS-style engagements with SLA-bound support obligations.- Exposure to data engineering, cloud migration, or enterprise application delivery (ERP, CRM, custom platform builds).- Experience running delivery in an IT services or consulting firm where team composition and vendor management are part ...
... managing managed services or AMS-style engagements with SLA-bound support obligations.- Exposure to data engineering, cloud migration, or enterprise application delivery (ERP, CRM, custom platform builds).- Experience running delivery in an IT services or consulting firm where team composition and vendor management are part ...
Position: Service Delivery Manager Employment Type: Full-Time We are seeking an experienced and client-focused Service Delivery Manager to lead service operations, manage client relationships, and drive operational excellence. The ideal candidate should have strong exposure to MSP environments, experience working with USA-based ...
... Performance Indicators (KPIs): AMS service quality metrics (e.g., Effectiveness of quality assurance processes and controls. Adherence to best practices in service enablement and delivery. Successful implementation of service improvement initiatives. Stakeholder satisfaction with AMS service quality and efficiency. Applying ...
... Strong analytical, debugging, and problem-solving skills. - Experience with cloud integration platforms is an advantage. - Knowledge of API integrations and web services (REST/SOAP). - Exposure to Agile/Scrum development methodologies. - Experience working in manufacturing, retail, logistics, healthcare, or supply chain domains. ...
... TAT. Identify shipment ageing and delivery delays before they become customer escalations. Monitor courier adherence to pickup, first attempt, reattempt, and delivery SLAs. Escalate abnormal delays by courier, hub, or geography. Work with courier partners on recovery plans where service levels consistently deteriorate. Maintain ...
... processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, ...
... Onboarding teams ensure the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings, operating as a centre of excellence for service delivery across the integration lifecycle. The Integration Project Administrator, based in Epsilon India, provides administrative and coordination support to ...
This is a remote position. Delivery Manager (Enterprise Systems | AI ‑ First Delivery) Location: Remote Duration: Full time About Us Dhan AI is a boutique consulting and product company focused on AI ‑ first delivery and modern enterprise platforms. We work closely with our customers to design, build, and operate systems ...