whitewhale software solutions
Service Desk Analyst - ServiceNow - ITIL
... timely incident resolution. Configure business rules, client scripts, UI policies, workflows, notifications, and forms. Manage user roles, groups, ACLs, and security rules. Support Service Desk operations, including ticket triage, prioritization, and escalation. Perform platform upgrades, patches, and testing activities. ...
Rāniganj, भारत