Red Cup IT, Inc.
IT Support Engineer (India Office)
- Remote
- Full-time
... ticketing system (like Jira, HaloPSA) to prioritize urgent issues over routine tasks. - Providing support across various channels: in-person, via remote desktop tools, or over the phone. 2. Hardware & Software Lifecycle They manage the physical and digital tools the company uses. - Provisioning: Setting up new laptops, workstations, ...
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