... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...
Software Development Engineers (SDEs) are the creative minds developing the software applications that make life easier for customers. Responsible for the entire development and support process for a software programme. Take a business problem and come up with the technical strategy (push vs pull etc, real time vs batches, ...
... hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based on severity and impact Escalate complex or unresolved issues to the appropriate internal teams (engineering, product, etc.) Follow up with clients ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... technologies like Docker and container orchestration platforms like Kubernetes. Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or Certified Kubernetes Administrator (CKA) are advantageous. Please include the job title 'Platform Engineer' in the subject line of your application and ...
... up printers and scanners — drivers, network and wireless printing, shared Handle Windows administration — Windows 10/11, user accounts and profiles, Windows Server and Active Directory basics, updates, backups, malware cleanup • Support Apple devices — macOS, Apple ID and iCloud, Time Machine, Mail setup, iPhone and iPad ...
Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution. Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data ...
Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. This is a remote opportunity with paid training and opportunities for professional growth. Respond to client and customer inquiries by ...
... Engineer I is responsible for designing and maintaining Python automated tests for backend services, APIs, and network or infrastructure oriented systems. Provides support to the Quality Engineering teams, with a high attention to detail in a disciplined agile environment Strong hands-on Min 2 year's experience in Python programming ...
... Participate in periodic DR and business-continuity exercises. Experience and Competencies - 5+ years of experience as a Database Administrator or Database Engineer. - Proven experience supporting production database environments . - Strong troubleshooting and analytical skills. - Experience working in 24×7 or SLA-driven ...
... neutral infrastructure that enables organizations to safely embrace this new era. This is an opportunity to do career-defining work. As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers ...
Anovia is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. Provide Level 1 technical support through phone, ...
... enhance user productivity, focusing on tools like Okta and AWS Workspaces. - Collaborate with DevOps and development teams to streamline CI/CD pipelines and support application deployments. - Provide technical guidance and support to junior cloud engineers and other team members. - Stay up-to-date with the latest AWS services, ...
The Sales Engineer will engage directly with our dealers to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our field sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer ...
... architectures to monitor performance, track traces, and optimize prompt engineering for improved user outcomes.- Develop high-performance Python services to support model serving and data processing, ensuring low latency and high availability for end-users.- Collaborate with cross-functional engineering teams to troubleshoot ...