Crunchyroll, LLC
CX Incident Response Manager
- Remote
- Hybrid
- On-site
- Contract
... incident response across regions and operating hours - Manage the day-to-day CXIR operating model across incident detection, alerting, escalation, resolution, and post-incident review - Establish and maintain governance for Engineering-owned and CX-owned incident classifications, severity levels, escalation paths, ownership, ...
Hyderabad, भारत