... the call tracking system and follow up to resolve issues, ensuring customer satisfaction. - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems - Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner - ...
... fresh, inclusive, and stigma-free space around modern wellness—and we're growing fast. Role Overview We're looking for a Customer Engagement Executive to be the voice of Peppy—supporting, guiding, and building meaningful relationships with our customers. This hybrid role includes both customer care and proactive communication, ...
... Enterprise Voice. This role also involves configuring and fix Audio Code Gateways and Sonus / Ribbon SBCs. Candidates need to have key skills and knowledge in VoIP (Voice over Internet Protocol), SIP (Session Initiation Protocol) and PSTN technologies, as well as experience in working with Teams Enterprise Voice and related devices. ...
Payplus Internet Services is hiring for Customer Support Executive Payplus Internet Services is hiring Customer Support Executives for a Pan-India, work-from-home voice process. This part-time opportunity enables candidates to support customers in their preferred Indian regional language while receiving structured training and ...
... the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not ...
... Technologies Bangalore Excelerate Technologies is a global technology solutions company with over 5 years of industry experience, specializing in AI-powered voicebots, chatbots, and marketing technology solutions. With a team of around 100 professionals across India and the USA, we help businesses automate customer engagement ...
... recruiters who are comfortable working with targets, handling multiple requirements simultaneously, and communicating with candidates throughout the recruitment process. Key Responsibilities: 1. Handle high-volume hiring requirements for BPO, customer support, voice, non-voice, sales, and related roles. 2. Screen resumes and ...
... recruiters who are comfortable working with targets, handling multiple requirements simultaneously, and communicating with candidates throughout the recruitment process. Key Responsibilities: 1. Handle high-volume hiring requirements for BPO, customer support, voice, non-voice, sales, and related roles. 2. Screen resumes and ...
AI Session Annotator Remote | Independent Contractor | $49,920–$62,400 annualized ($24–$30/hour) About the Role Help improve the next generation of voice-and-camera AI assistants by evaluating how accurately they understand and respond to real-world visual information. As an AI Session Annotator, you’ll review recorded ...
... work environment V4 Recruiters is seeking a Customer Service Executive to join our team and make a difference. Handle customer inquiries via phone, email, or chat in a courteous and professional manner. Maintain a deep understanding of our products/services to assist customers effectively. Ensure customer satisfaction and ...
... coordination until resolution. - Maintain accurate records in ITSM tools (e.g., ServiceNow, Remedy, Jira), create knowledge articles, and ensure compliance with ITIL processes and organizational standards. - Drive continuous service improvement by identifying process gaps, recommending enhancements, mentoring L1 engineers, Preferred ...
... specialists, and recruiting project leads who can share practical insight into their day-to-day work and approach to complex searches. What You'll Do During a remote voice session, you will: - Walk through your full-cycle technical recruiting process. - Describe a recent challenging search and how you managed it. - Explain how ...
... Responsibilities : - Design intuitive user interfaces and workflows for enterprise-grade AI tools to ensure complex data visualizations are accessible and functional for non-technical end-users.- Develop high-quality technical content, including product documentation, case studies, and feature explainers, to effectively communicate ...
... Engineering to ensure the timely resolution of defects. Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. Collaborate with peers, escalation points, mentors, our knowledge base, community forums and other internal tools to provide the most effective, ...
... data. - Use a multichannel approach to meet the targets for number of discovery calls. Required Skills & Experience - 2 - 4 years of outbound/inside sales or BPO voice-process experience calling the US market. - Quota-carrying experience in technical / IT sales (IT services, software, SaaS, hardware, or technology solutions). ...
... your growth through seminars, trainings, and conferences Perks: Take advantage of corporate discounts on hotels and other services Meeting with HR: A friendly chat with our HR team One minute Internet Speed Test: Just to make sure you're all set for remote work Meeting with Hiring Manager: Another friendly chat Learn more ...
... support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and ...
... technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries during PST business hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based ...