Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...
... Konovo India office in Whitefield, Bengaluru—owning the full in-office technology experience end to end (devices, network/Wi‑Fi, meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you’ll be a key part of our global IT support model, partnering closely with ...
... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...
About The Role Techdome is looking for a Technical Support Executive to join our client support team. You'll be the primary point of contact for clients based in the PST timezone, helping them resolve technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges. You have affinity with API troubleshooting, Postman, internet technologies and knowledge of technical processes (think HTML / JavaScript ...
... 2+ years in an MSP, IT helpdesk or managed services environment (MSP experience is essential — you should already understand tickets, SLAs and multi-client support) • Strong hands-on skills across email configuration, printers, internet and networking, Windows administration and Apple support • Practical networking knowledge ...
... Evaluate emerging tools and frameworks relevant to the tech stack (C#, n8n, ML). - Recommend improvements for scalability, maintainability, and performance. - Support R&D initiatives and cross-product data integration. Requirements: Technical: - Strong proficiency in C#, .NET, and Blazor for web application architecture. ...
Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. This is a remote opportunity with paid training and opportunities for professional growth. Respond to client and customer inquiries by ...
... Infrastructure and Infrastructure as Code: Apply source control, peer review, testing, and versioning practices to infrastructure code. Apply appropriate Azure identity, networking, security, monitoring, and resource management practices. Support configuration management and secure handling of application secrets. Ensure that cloud ...
... Docker and manage CI/CD pipelines with GitHub Actions . Collaborate with cross-functional teams to deliver robust, scalable, and maintainable applications that support business unit needs. Participate in legacy system redesigns and net-new development projects across all business units. Apply systemic thinking to software ...
... independently drive work forward - Experience supporting or developing .NET applications that integrate with Oracle databases Plusses: Hands-on Oracle Financials experience Insurance industry experience Experience supporting Oracle transformation or ERP modernization initiatives Experience supporting global financial systems
... Entra ID/Azure AD, on-premises Active Directory, endpoint management, Exchange, Outlook, Teams, Office, OneDrive, networking, DHCP, DNS, firewalls, and VPN. Support ManageEngine/ServiceDesk Plus administration, ADManager, templates, distribution lists, shared mailboxes, and dynamic distribution lists. Support Windows clients, ...