1,131 Remote l1 support engineer jobs in India.

• Remote
• Hybrid
• On-site

... issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions that ...

• Remote
• Hybrid
• On-site

1400 / year

... part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily ...

• Remote

... At Allot, you will have the opportunity to grow professionally in a dynamic environment with like-minded people who go the extra mile to succeed. A Technical Support Engineer to remotely support our CSP clients. This is an opportunity to join the Global Customer Services team of a leading DPI/network devices vendor providing ...

• Remote
• Hybrid
• On-site
• Contract

... policies through training, communication, and documentation. Desktop Support Process Design & 24/7 On-Call Support Planning Design and implement scalable desktop support processes with clearly defined escalation and resolution paths. Establish and maintain a 24/7 on-call support roster ensuring continuous global coverage. Regularly ...

• Remote
• Hybrid

The ServiceNow Support Analyst is responsible for providing functional and operational support for the ServiceNow platform, with a focus on IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The role ensures stable and efficient service delivery, supports business users, manages incidents and requests, ...

• Remote
• Contract

... troubleshooting, support operations, and AI-enabled service innovation. You will establish service standards, improve workflows and knowledge systems, and use support data to drive measurable operational improvements. Working closely with Product, Engineering, Operations, and AI teams, you will turn customer insights and ...

• Remote
• Contract

₹20k INR - ₹30k INR / month

... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...

• Remote
• Hybrid
• On-site

Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data to create availability scorecards and reports Perform research, systems analysis and design and makes recommendations ...

• Remote
• Contract

... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...

• Remote

Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...

• Remote
• Hybrid
• On-site

$30 USD

... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...

• Remote

... hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based on severity and impact Escalate complex or unresolved issues to the appropriate internal teams (engineering, product, etc.) Follow up with clients ...

• Remote
• Contract

... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...

• Remote

... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...

• Remote

... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...

• Remote
• Contract

$30 USD - $55 USD / hour

IT Support Specialist Job Type: Contractor Location: Remote Openings: 50 Compensation: $30–$55/hr Required Skills Hardware/software troubleshooting Networking knowledge (TCP/IP, DNS, VPN) Ticket management (ITSM) and incident documentation OS support (Windows/Mac/Linux) Supporting non-technical users Job Description We ...

• Remote
• Hybrid
• On-site
• Full-time

Rs 6 - 10 lakhs p.a.

... remote support. Answer inbound customer calls, diagnose the issue over the phone, and set the Book onsite visits into technician calendars and schedule remote support sessions - Deliver remote support to residential and business customers using remote access tools - Set up and troubleshoot email — IMAP, POP3, Microsoft Exchange ...

• Remote
• Hybrid
• On-site

340k

Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution. Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data ...

• Remote
• Full-time

Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. This is a remote opportunity with paid training and opportunities for professional growth. Respond to client and customer inquiries by ...

• Remote

Job Description The candidate should have good communication skills. The candidate should not have any MTI The candidate should have the technical acumen for L1 support Engineer. Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Support problem identification. Advise ...