... software issues, and ensuring that IT systems and services run smoothly. You will be the first point of contact for technical support requests and will play a critical role in delivering excellent customer service. Key Responsibilities: INTERNATIONAL VOICE / NON-VOICE IS MUST # Technical Support: Provide first-level support ...
... Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN). Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, ...
... and the USA. We’re privately funded, long-term focused, and deeply invested in building high-performance teams that operate at scale in some of the most competitive markets globally. We're seeking a skilled Senior Frontend Engineer to join our team. You'll work closely with our development team to build, implement and maintain ...
... helps global companies build high-performing teams and GCCs in India. As a Systems Administrator, you will manage servers, directory services, and business-critical systems, balancing uptime with security and compliance requirements. Administer Windows/Linux servers, virtualisation, and backup systems Implement and monitor ...
... practical learning experience. As trailblazers in the remote-first workforce, we seamlessly blend work from cozy cafes, sunny beaches, mountain retreats, and vibrant cities or from our company-sponsored home office setups. For this role, we're looking for someone who can build an IT function from nothing and run it properly. We're ...
... standards, design patterns, and governance frameworks to ensure scalable, secure, and upgrade-ready solutions. Drive the design and optimization of ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, and Service Catalog processes, aligned with ITIL best practices. Provide technical leadership for ...
... opportunities to improve IT reliability, security, automation, employee experience, and operational efficiency. Monitor technology costs and identify opportunities for vendor and SaaS optimisation. Troubleshoot critical infrastructure, endpoint, networking, identity, and workplace technology issues. Ensure the IT environment ...
Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution. Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data ...
... currently seeking a Helpdesk Senior Representative - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, ...
US IT Recruiter (W2 hiring) Location: Remote Shift: 06:30 PM - 04:00 AM IST (USA IT Recruiter with extensive experience in W2 hiring, screening and hiring top technical talent for the US market. Utilize multiple sourcing channels - job boards, LinkedIn, networking, referrals and direct outreach to identify top talent.
... Collaborate with cybersecurity and infrastructure teams to align device management policies with risk management objectives including encryption requirements conditional access configurations and secure remote access capabilities Monitor key metrics such as compliance status deployment success rates and incident trends and ...
... (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: ...
... experience Good comprehension & writing skills. Should be comfortable to work in rotational shift with 24x7 support window Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in ...
... desktop systems, Microsoft technologies, enterprise applications, hardware, operating systems, and troubleshooting. The role requires strong customer service, initiative, adaptability, and the ability to work effectively with India and https://jobeax.com/link/DdY215X2M1qQkjhT IT teams with minimal supervision. Service Desk ...
... https://jobeax.com/link/XPIPcl49TX5URjrC You Will Do :- Collaborate with global IT teams and external support partners to resolve incidents and service requests.- Manage IT procurement activities and coordinate with vendors for hardware and service requirements.- Oversee IT asset management including inventory control, stock levels, ordering, invoicing, ...
... workflows, improve response quality, and increase speed without compromising data integrity or customer experience Nice to Have - Deeper Entra ID experience (Conditional Access, group management, SSO) - Exposure to ISO 27001 and/or ITIL service management practices - Experience supporting multi-site or globally distributed ...
... with customers to understand process requirements, guide them on optimal system usage, and provide training on equipment operation and basic maintenance. The position also includes documenting service activities, preparing technical reports, coordinating with internal teams and OEMs for escalations, and contributing feedback ...
Experience: 3.00 + years Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Qant) (*LangChain, NoSQL databases, Terraform, LLM, MCP, rag, Solutions Architecture, Python We''''re building the ...
... point of contact for clients based in the PST timezone, helping them resolve technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries during PST business hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised ...