Position: IT Service Delivery Manager Experience: 10+ Years Role: Managed IT Services / Infrastructure Support Employment Type: Full-time (1 year contract – renewable) Location: Remote Position Overview We are seeking an experienced IT Service Delivery Manager with 10+ years of experience in IT Service Management, service ...
Job Title: IT Recruiter Experience: 3+ Years Location: Remote Job Overview: We are looking for an experienced IT Recruiter with a minimum of 3 years of experience to manage our full-cycle recruitment process. The ideal candidate will be responsible for sourcing, screening, and placing IT professionals for both contract-to-hire ...
... ITAM tools. Clear and empathetic communication with both technical and non-technical stakeholders. Customer-first mindset with a high standard for service quality. Office-based with occasional requirements to support off-site events. May require early starts, late finishes, or weekend availability to support events and ...
... Bootstrap, HTML5, CSS, SASS Worked with any cloud-based version control mainly GitHub or Cloud native deployment tools such as AKS Python CRM Integration (Salesforce, Dynamics, ServiceNow) Authentication and Authorization (SAML, OAuth, OpenID, Okta) Logging and monitoring tools such as NewRelic, Grafana, Cloudwatch etc., ...
... system interfaces Coordinate integration testing activities, including test preparation, execution support, defect tracking, and follow-up on resolutions Facilitate user acceptance testing (UAT) by coordinating sessions, capturing feedback, and tracking stakeholder sign-off Partner with functional SMEs, developers, and ...
... and problems. Categorize and record reported queries and provide solutions. Support problem identification. Advise users on an appropriate course of action. Monitor issues from start to resolution. Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting ...
... and enterprise architecture principles. - Hands-on experience with Salesforce customisation tools and techniques. - Expertise in designing secure, scalable Salesforce solutions aligned with Salesforce Architecture best practices. - Advanced knowledge of Sharing & Visibility models, Data Architecture, and Integration Architecture. ...
... collaborative, cross-functional environment, you will partner with business analysts, developers, and stakeholders to translate needs into scalable CRM solutions. The position combines hands-on administration, system support, and strategic enhancement of Salesforce capabilities. This is a high-responsibility role for an experienced ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... regardless of medium — in-person or remote Deliver development tasks independently with quality and timeliness Contribute to improving automated testing and reliability Help influence technical direction through feedback and perspective Improve developer experience through newer patterns, documentation, or tooling Demonstrate ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... generative AI-powered agent assist. - Familiarity with Salesforce AI capabilities such as Einstein features or AI-powered automation within Service Cloud. - Ability to define business rules, success metrics, and acceptance criteria for AI-enabled workflows. - Understanding of data readiness, quality, and governance considerations ...
... with technical user, and executive stakeholders Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones. Identify and mitigate renewal or contraction risks in partnership with Internal teams. Maintain strong Salesforce hygiene to support forecasting and decision-making In addition ...
We Are Hiring: IT Support Specialist (Onsite) We are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure. Key Responsibilities: - Provide onsite support for desktops, laptops, mobile ...