NeuraFlash, Part of Accenture
Associate QA Consultant, Amazon Connect
- Remote
- Full-time
... queues, routing, agent workflows, IVR journeys, telephony functions, and voice and digital channels. - Perform basic testing of AWS services, APIs, integrations, data mapping, error handling, and cross-system issues. - Test Salesforce Service Cloud Voice integrations, CTI, screen pops, Voice Call records, Omni-Channel, Amazon ...
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