... prioritize support tickets based on severity and impact Escalate complex or unresolved issues to the appropriate internal teams (engineering, product, etc.) Follow up with clients to confirm issue resolution and gather feedback Maintain clear documentation of issues, resolutions, and recurring problems Identify patterns in support ...
... detail-oriented IT Support Specialist to support and manage Property Management Systems (PMS) for a portfolio of vacation rentals and hotels. This role requires someone with a strong hospitality background who can efficiently manage system operations, troubleshoot issues, and provide responsive support. You will act as the key point ...
... Preferred Qualifications - Minimum of 3 years’ experience providing Tier 2/3 IT support in diverse operating system and network environments. - Deep familiarity with troubleshooting hardware, software, and networking issues, including root cause analysis. - Proficiency in documenting technical incidents and resolutions using ...
... processes. - Ensure compliance with data retention policies, audit requirements, and security standards. - Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations - Creates and manages capacity and trending reports of system operations. - ...
... phone, email, and chat. - Exposure to Linux operating systems and basic command-line concepts. Experience with ServiceNow, Salesforce, ServiceMax, or similar ITSM/ticketing platforms. Exposure to cloud environments such as AWS. Experience supporting remote users or remote-access technologies. Familiarity with Citrix Workspace ...
... in ServiceNow ITSM and ITOM. Candidates with experience in the Banking & Financial Services domain will be https://jobeax.com/link/evc6pNVFUYDlaokF Responsibilities :- Design, develop, configure, and customize ServiceNow applications.- Work on ITSM and ITOM modules.- Develop and maintain Business Rules, Client Scripts, ...
... Experience: Freshers/ min 3+ yrs Reporting to: Principal/Dean General Responsibilities: - Present lessons in a comprehensive manner and use visual/audio means to facilitate learning - Provide individualised instruction to each student by promoting interactive learning - Minimum 20 hours teaching load per week. - Create and distribute ...
... the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers ...
... passionate about building robust, well-crafted, and reliable software. We operate in a remote-first, asynchronous-friendly environment that values deep work, clear written communication, and a high degree of autonomy. We are deeply connected to our users and the open-source community, and we believe that the best solutions come ...
... 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting ...
... - Ability to translate business and agency requirements into technical solutions and communicate them clearly to non-technical audiences - Experience working with or selling into federal agencies or other government contracting environments Familiarity with cloud infrastructure and deployment practices (AWS GovCloud, Azure ...
Solutions Architect All open roles Engineering Solutions Architect Full-time Mohali / Remote 5–10 years experience Translate complex business problems into AI, web, and mobile architectures that actually ship. About The Role Our Solutions Architects sit at the intersection of engineering and client delivery. Design end-to-end ...
... professional growth with opportunities to learn new technologies and take on challenging projects. Benefits: We offer a competitive salary, comprehensive health benefits, and a flexible work environment. Skills: system integration,communication protocols,iot,embedded firmware development,enterprise solution design,iot platforms ...
... retry mechanisms, exception management, reconciliation, and operational monitoring for integrations.- Ensure end-to-end data consistency and transaction integrity across multiple systems.- Work with customer enterprise architects and integration teams to ensure the solution fits within the broader insurer landscape.- Support ...
... ServiceNow solutions. - Collaborate with experts in advisory, architecture, and delivery. - Enjoy a flexible, remote-friendly work environment with growth opportunities. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client ...
... development, testing, and deployment.- Drive solution design workshops, review deliverables, and provide guidance to functional consultants.- Support defect resolution, production cutovers, and post-go-live https://jobeax.com/link/YU40JlwnjOdaYqVS Qualifications :- 10+ years of SAP experience with deep expertise in SAP SD.- ...
... technical coaching to guide teams in delivering solutions aligned with enterprise https://jobeax.com/link/UU3YaVYpbavIGVnQ : - 8+ years of experience in enterprise solution architecture or modern cloud data platforms.- Strong experience with Databricks, DBT, Unity Catalog, SQL, and Python.- Deep understanding of dimensional modelling, ...
... resource on assigned accounts — from discovery and solution design through deployment, integration, and ongoing technical support Build trusted relationships with customer technical leads, IT teams, and manufacturing operations stakeholders — becoming the go-to for technical questions, troubleshooting, and integration guidance ...
...This is a remote position. We are looking for dynamic and result-oriented Resident ERP Sales Managers with proven experience in ERP solution sales . This is a field sales role focused on identifying and acquiring new business opportunities, engaging with key decision...