... knowledge of ITSM processes (Incident, Problem, Change, Service Catalog) mapped to ITIL standards. Required Qualifications: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - 4+ years of experience in ServiceNow and 5+ years of CSM experience. - Proven track record of successful ...
... knowledge of ITSM processes (Incident, Problem, Change, Service Catalog) mapped to ITIL standards. Required Qualifications: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - 3-4 years of experience in ServiceNow and 2+ years of CSM experience. - Proven track record of successful ...
... monthly service reviews, operational governance meetings, transition gates, service improvement initiatives, and escalation management . Key Responsibilities 1. Service Delivery Management Act as the primary customer-facing SPOC for day-to-day IT service delivery. Own overall service performance and coordinate delivery across ...
... and Azure Entra ID, maintaining endpoint devices, and ensuring efficient IT operations. The role requires strong technical troubleshooting skills, customer service orientation, and adherence to IT service management processes. Key Responsibilities End User Support Prioritize and resolve Service Desk incidents and requests. ...
... Delivery Lead - Coiled Tubing Job Summary: The Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery. The Job Delivery Lead is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure and drives ...
... ago Job Be an early applicant About the job Job Summary We are seeking a customer-focused and proactive Customer Support Representative to provide exceptional service to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through various ...
Field Services Engineer (Santa Barbara, CA) We seek an engineer with outstanding technical and communication skills to visit our customers around the world to provide consulting and training services. Our customers are highly skilled embedded software development firms, and a Field Services Engineer will help them use GHS ...
... Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Head of Services, APAC, is responsible for building, scaling, and leading a high-performing services organization within the Asia Pacific region. This leader will translate the global services strategy into local execution, ensuring Addepar’s standards for ...
... service health metrics, SLAs, SLIs, and SLOs Cloud Infrastructure Management Design, deploy, and operate scalable and resilient infrastructure in Amazon Web Services (AWS) Manage enterprise AWS services including compute, storage, networking, identity, and monitoring Support hybrid architectures integrating AWS with on-premises ...
... cross-functional teams to share customer feedback, contribute to support documentation, and help improve overall user experience. Strong Customer Support and Customer Service skills, with a focus on empathetic, solution-oriented interactions. Excellent Communication skills, including concise written communication and professional ...
... troubleshooting. - Willing to travel at night (including emergency onsite service during odd hours). - Able to stay long-term in Rajasthan and accept frequent short-distance travel within the state. - Prior experience in IVD or medical device service is preferred. - Good communication skills and strong customer service orientation.
... that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. ServiceNow is an equal opportunity ...
... sharing settings, and security protocols to ensure compliance with regulatory standards. • Interact with Microsoft support to resolve tenant-level issues or service outages Qualification • Bachelor’s degree in computer science, Engineering, or related field. • 5+ years of experience in administration and support of M365 ...
... thing they want to be doing with their vacation and how we handle that moment matters more than almost anything else in their stay. You’ll be joining our Shared Services Team, Extenteam's AI-powered guest communications platform that combines smart automation with real human agents to deliver 24/7 support for short-term rental ...
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, ...
Computer Operator Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year ...
Work from home
Remote job
Part time
Immediate start
Actively hiring Computer Operator Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year ...
Remote job
Part time
Immediate start
Work from home
... applications. Required: (Mandatory) At least 3 years of experience in ServiceNow implementations Certified ServiceNow Systems Administrator (CSA) Certified ServiceNow Application Developer (CAD) Preferred: 4+ years of in-depth experience in ServiceNow implementations preferably in financial domain Certified ServiceNow ...