32,687 quality analyst voice process jobs in India.

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Gratitude Inc

Team Member - International Collections (B2B) | Gurgaon

6 days ago

Full-time
Contract

... 100% Work from Office Shift: Night Shifts (Applicable by Default) Joining: Immediate Joiners Only Job Summary TCS is hiring Team Members for its International Voice Collections process. Candidates must have prior experience in B2B or B2C international voice collections and be comfortable handling overdue invoice follow-ups, ...

Gurgaon, भारत

ClearGrid

Conversation Designer

2 days ago

Remote

... report on the impact of your design changes, and recommend the next optimizations for each agent. - Run conversation quality reviews on live agents, covering quality dimensions outside compliance QA. - Contribute to our conversation design standards and methodology, and help improve the processes the team relies on. - Drive ...

भारत

ClearGrid

Conversation Designer

10 days ago

Remote

Bangalore, भारत

Gratitude Inc

Senior Executive, India HRO Benefits and Claims Processing

1 day ago

Remote
Full-time

Rs 9 lakh p.a.

... Executive for India HRO Benefits and Claims Processing, with hands-on experience in claims adjudication and processing for India and international regions. You will process and validate employee benefit claims, work with global stakeholders and meet SLA and quality targets. Key Responsibilities Claims Processing and Adjudication ...

Bombay, भारत

Gratitude Inc

Team Leader - US Life Insurance

8 days ago

Full-time

Rs 75000 - Rs 91000 per month

About the Role We are looking for an experienced and dynamic Team Leader to manage operational delivery within our US Life Insurance Agency Management process. In this role, you will lead a team of frontline associates handling blended operations (Voice, Chat, Email, and Back-Office). The ideal candidate will combine strong ...

Bombay, भारत

Infor

Infor - Senior Business Analyst

10 days ago

Full-time

Data Analytics

... time zones.- Partner with developers, QA engineers, and project managers to ensure technical solutions meet business expectations.- Identify opportunities for process optimization and automation using ERP or analytics tools.- Produce high-quality documentation, reports, and presentations for management and stakeholders.- ...

Hyderabad, भारत

Intellias

Business Analyst / Product Owner (with Japanese language)

8 days ago

Product Management
Data Analytics

We are looking for a Business Analyst / Product Owner who is a native Japanese speaker with strong English communication skills to bridge business needs and build high-quality digital healthcare solutions. You will work closely with stakeholders, product teams, designers, and engineers to define product requirements, manage ...

भारत

Intellias

Business Analyst / Product Owner (with Japanese language)

11 days ago

Product Management
Data Analytics

भारत

Cision

Data Analyst

4 days ago

Full-time
Contract

Data Analytics

... accurate and timely data. As a Data nalyst, you will play a critical role in ensuring the success of all deliverables and supporting the coding and report creation process through all phases. Essential Duties and Responsibilities. - Ensures coding analysis production is consistent, high quality, and aligned with strict delivery ...

भारत

Weekday AI

Senior Data Scientist

8 days ago

Full-time

Data Science

Rs 18 - 50 lakhs p.a.

... strategies, fine-tuning approaches, and context-management techniques to improve model performance. 2. Voice Pipeline Engineering - Design and optimise end-to-end voice processing pipelines involving Speech-to-Text (STT), Large Language Models, and Text-to-Speech (TTS). - Improve response latency, speech quality, conversational ...

Bombay, भारत

WPP

QA Engineer

8 days ago

Hybrid

... information, visit WPP.com. Role Purpose: WPP is undergoing an exciting global transformation, and we are seeking a meticulous and detail-oriented Automation Quality Analyst specialising in Playwright to join our quality assurance team. As an Automation QA Analyst, you will play a critical role in ensuring the quality and ...

India, भारत

Gratitude Inc

US Customer Service Representative - Process | Mumbai & Pune

8 days ago

Full-time

Customer Support

This role is suited for candidates with international customer service experience. Customer Service Associate Skill : International Voice Hiring Grade: BPOZ, BPO1, BPO2 Process: International Voice – Banking & Cards (US and Australia process) Eligibility - Graduate and above with a minimum of 1 year and maximum 3 years ...

Bombay, भारत

Vrinda International

Digital Officer (DO)

5 days ago

Full-time

... relationships professionally. - Demonstrated focus on achieving and surpassing sales targets in a fast-paced environment. - Experience and comfort in managing voice process interactions for business purposes. - Background or capability in executing domestic sales strategies. - Excellent verbal communication skills to convey ...

Noida, भारत

Gratitude Inc

International Tech Support Executive - SaaS and Chat - Hyderabad

5 days ago

On-site
Full-time

Rs 50000 - Rs 55000 per month

... Setup: Onsite - Rotational Shifts Including Night Shifts Eligibility Criteria: - Graduate mandatory - Undergraduate with 18 months of relevant international voice experience can also apply - International Voice Process experience is mandatory - Excellent English communication skills mandatory - CEFR B2 minimum, C1 preferred ...

Hyderabad, भारत

Gratitude Inc

Tech Support Executive - Global SaaS ( & Chat)

8 days ago

Full-time

Rs 50000 - Rs 55000 per month

... account-related queries while driving retention and customer satisfaction. Eligibility: - Graduate mandatory - Undergrads with 18 months of relevant international voice experience can also apply - International Voice Process experience is mandatory - Excellent English communication skills mandatory - CEFR B2 minimum, C1 preferred ...

Hyderabad, भारत

HCM Business Advisory Analyst, AS

3 days ago

Position Overview In Scope of Position based Promotions Job Title: HCM Business Advisory Analyst Location: Bangalore, India Corporate Title: AS Role Description The HRdirect team is responsible for providing first-level resolution for employee and HR-related queries across HR policies, processes, and applications. The HCM ...

Bangalore, भारत

Hird

US Healthcare Blended Process

4 days ago

Rs 3.5 - 3.98 lakhs p.a.

... concerns, identify root causes, and provide effective resolutions to enhance customer satisfaction. 3. Adhere to company policies, standard operating procedures, process guidelines, and quality assurance standards. 4. Maintain strict confidentiality of customer information and ensure compliance with data protection policies. ...

Marathi, Maharashtra, भारत

FIS

Cybersecurity Analyst (US Shifts)

6 days ago

Hybrid
On-site
Full-time

Cybersecurity

... career while making a meaningful impact, we’d love to meet you. Role location: Hybrid (three days in-office, two days virtual) About the role As a Cybersecurity Analyst II based in Chennai, India, you will support identity and access management services for Windows environments. You will work on privileged access management, ...

Chennai, भारत

Kuku FM

AI Sound Engineer

13 days ago

Rs 40000 - Rs 60000 per month

About the Role We are looking for an AI Sound Engineer to join our AI Production team. In this role, you will be responsible for creating high-quality AI-generated content using ElevenLabs and a range of advanced AI tools. Beyond voice generation, you will design and optimize end-to-end AI voice production workflows, in ...

Bangalore, भारत

Gratitude Inc

PTP Invoice Processing Analyst

7 days ago

On-site
Full-time

Rs 25000 - Rs 75000 per month

PTP Invoice Processing Analyst Location: Kolkata Experience: 1–7 Years Band: BPO 1 / BPO 2 / BPO 3 Salary: Up to ₹9 LPA Job Code: 435430 Work Mode: Work From Office (WFO) Shift: 24×7 Environment / Rotational Shifts Job Overview We are looking for a detail-oriented Procure-to-Pay (P2P) Invoice Processing Analyst to manage ...

Calcutta, भारत