8,189 process manager bpo jobs in India.

... Coordinate effectively between managers and team members. - Ensure prompt and accurate customer service while achieving operational targets. - Lead team building, process implementation, mentoring, and coaching. - Conduct regular performance feedback sessions with associates. - Analyze process dashboards, team performance reports, ...

... floor discipline, attendance and absenteeism. - Drive employee engagement, team motivation and staff retention. - Coordinate effectively between Operations Managers and team members. - Ensure achievement of daily productivity, quality, KPI and SLA targets. - Monitor team performance through process dashboards and operational ...

... Codes: Pune Voice - 410446, US Voice Mumbai - 412679 Location: Mumbai - Work From Office Process: International Voice - Banking and Cards - US and Australia Process, Telecom Activation - International Voice Hiring Grade: BPO Z, BPO 1, BPO 2 Salary: Up to 7 Lacs CTC for BPO 2 Eligibility and Experience: - Graduate with 1 ...

WE ARE HIRING - DERM Lead - Process Excellence - Hyderabad - Onsite Job Code: 425065 | Location: Hyderabad | Band: BPO 6 | Exp: 9-15 Years | Salary: Up to 20 LPA | Industry: BPO / Quality Job Details: Role: DERM Lead - Process Excellence Job Code: 425065 Location: Hyderabad, India Work Setup: Onsite Band: BPO 6 Experience: ...

... Knowledge Management Quality or Learning & Development; hands-on digital operations experience strongly preferred. Roles & Responsibility - Deliver onboarding process platform refresher and upskilling programs; administer assessments and certifications. - Monitor trainee performance during training and nesting Maintain attendance ...

Summary We are seeking a dynamic Sales Executive to join our IT Services division specifically managing voice-based sales this pivotal role the successful candidate will drive revenue growth by engaging directly with potential clients over the phone.

... satisfaction goals. Salary 3-4 LPA Required Skills: Customer Service Problem-Solving Active Listening Complaint Resolution Customer Relationship Management Process Compliance Call Quality and Customer Satisfaction Professional Communication International Voice Process International Customer Support English Communication ...

... and international interactions. - Solid background in providing general customer service. - Specific experience or aptitude for handling international voice processes. Required Skills: English Communication Customer Service International Voice Process Customer Query Resolution Required Education: Bachelors Degree (MBA Preferred) ...

AR Voice Process Executive Summary We are seeking a dedicated AR Voice Process Executive to join our Communications this pivotal role the incumbent will manage accounts receivable inquiries via voice channels ensuring timely resolution of financial discrepancies. The position demands a professional who can effectively bridge ...

... understanding of process safety engineering understanding of process modelling tools good understanding of risk management including the use of risk barrier diagrams processes in the oil and gas industry. - Proven ability in practical application of engineering standards and practices for process safety engineering. - Fluent in ...

Job Title: Process Mechanic - Coating Concept Job Location: Germany Industry: Automotive/ Industrial Coating Employment Type: Full-Time Working Hours: 40 hours/week Starting Salary: 2,400 Euros/A pprox. ₹2.63 lakh INR Gross per Month Job Description: We are looking for skilled Painters / Spray Painters from India with an ...

... Support and Maintenance: - Understanding and improvement of SQD-owned Processes including Gate 4 First Article Inspection (FAI). - Support the rollout of PPAP process within BCx. - Supporting tasks: - Align and support of other process and data managers to streamline global BCx roll outs. - Support of SQD teams locally and ...

KEY RESPONSIBILITIES Lead process quality activities and auditor team. Monitor daily Process Quality MIS and quality KPIs. Conduct RED Bin Analysis and scrap reduction initiatives. Monitor COGS% scrap cost trends and corrective actions. Facilitate weekly reviews with process owners. Implement and monitor Poka-Yoke systems. ...

... Factor India. What will you do in our team We are seeking an experienced supply chain professional to serve as the global subject matter expert and business process custodian for end-to-end supply chain planning and execution processes. This role is responsible for driving process governance, standardization, digital transformation, ...

Role Overview We are seeking a dedicated professional for the Customer Service Voice Process position within the IT Services sector. This role is pivotal in delivering exceptional support to our global clientele, ensuring high satisfaction through effective verbal interactions. The ideal candidate will serve as the primary ...

... performance indicators. Communicate quality status, concerns, and feedback through SQM communication channels. Maintain and improve quality management systems and processes for products in production. - Analyze daily quality data to drive process improvements and defect reduction. Prepare and maintain quality documentation, including ...

Treasury – Senior Process Associate Location: Gurgaon Experience: 3–7 Years Band: BPO 2 Salary: Up to ₹7 LPA Job Code: 431444 Job Overview Build your career in Treasury, Cash Management, and Financial Operations! Join a finance operations team where you can apply your accounting and reconciliation skills while working on ...

... is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: -3+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending ...

Quality Analyst – Advanced International Voice Process Location: Kolkata Experience: 2–8 Years Process: Advanced Inbound / Blended Voice Customer Care Shift: Rotational Shifts, Including Night / Graveyard Shifts About the Role We are hiring an experienced Quality Analyst to monitor and improve customer interaction quality ...

... - Drive process standardization and continuous improvement across RMS operations. - Support audit, quality, risk management, and compliance initiatives. RMS Process Ownership - Act as SME for RMS applications including GRFE, SIRVAL, and MADRAS. - Maintain end-to-end process ownership, data quality oversight, and operational ...