Job Title: HR Manager – BPO Operations Location: Shift: UK Shift (2PM - 12AM IST) Experience: 10+ years (with 5+ years in leadership roles within BPO/ITES) We are seeking an experienced and dynamic HR Manager to lead end-to-end Human Resources operations in a high-volume, fast-paced BPO environment. This role is critical ...
... Location: Department: Talent Transformation / Learning Architecture Reports to: Head of Learning Architecture We are seeking a highly skilled and forward-thinking Manager – Learning Design to lead a team of instructional designers and drive the creation of modern, high-impact learning solutions across global operations. This ...
... voice-bot creation, prompt development, testing, deployment, performance monitoring, and continuous optimization . About the role: We are looking for a Campaign Manager – AI Operations who will own the end-to-end execution and success of AI-powered voice and Agentic AI campaigns. The role will involve creating AI voice agents, ...
... high team morale, you ensure our enterprise platform and global telemetry remain resilient against evolving threats. WHAT YOU'LL DO - Scale & Lead SecOps Operations: Architect, mentor, and grow the India SecOps team to foster an environment of high morale, technical excellence, and rapid execution across detection engineering ...
... Description Company: Aarogya Pharmacy – Protectol Health Care Pvt. Ltd. Position: Area Manager – Pharmacy Operations Department: Operations Reporting To: Head – Operations Location: [Kochi / Ernakulam / Kerala] Employment Type: Full-time About The Role We are looking for an experienced and result-oriented Area Manager to oversee ...
... ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager Operations Traditional Fund Accounting. In this role, you will: - A working understanding of Non-Discretionary Dealing processes. An understanding of Box Management ...
... working together to provide full coverage, and excellent enterprise level support. Reporting to the Senior Director - Customer Support, the Customer Support Manager will manage and lead the local Enterprise Support Engineers team, as well as managing the day-to-day operation. The Customer Support Manager is part of the ...
... about solving real-world problems and lending a hand to the small business communities trying to survive in an ever-changing digital world, join us! As the Manager, Customer Support at Webgility, you will lead, mentor, and grow our team of Customer Support Specialists. We are looking for a seasoned Customer Support Leader ...
... Follow up with customers to ensure satisfactory resolution. - Maintain accurate records of customer interactions and complaints. - Coordinate with sales, operations, technical, and other internal teams when required. - Inform customers about products, services, orders, payments, or company policies. - Handle customer feedback ...
Job Description - Regional Manager Job Title: Regional Manager Job Summary The Regional Manager will oversee sales operations within a designated region, driving sales strategies and ensuring the achievement of sales targets. This role requires a dynamic leader with a strong background in pharmaceutical sales and team management ...
... kitchens and home interiors. As we continue to expand our Appliances business, we're looking for dynamic and results-driven Branch Managers to lead sales operations, build high-performing teams, and drive business growth across key markets. Position: Branch Manager – Sales Reporting To: Regional Sales Manager Drive sales ...
Position: Service Delivery Manager Employment Type: Full-Time We are seeking an experienced and client-focused Service Delivery Manager to lead service operations, manage client relationships, and drive operational excellence. The ideal candidate should have strong exposure to MSP environments, experience working with USA-based ...
... refund/return policies, and contact details for authenticity, and flag high-risk merchants, suspicious business models, or fraud indicators to the reporting manager/Risk team VCIP (Video Customer Identification Process) :- - Conduct VCIP sessions with merchants/authorized signatories as per defined SOPs and regulatory guidelines ...
Role : Security Operations Center (SOC) LeadDepartment : Cyber Operations & EngineeringLocation : MumbaiExperience Required : 8 - 10 YearsReporting To : Head of Cybersecurity / CISORole Summary : The SOC Lead oversees 24x7 security operations, advanced detection engineering, and high-severity incident response. This role ...
... benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO : models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a ...
... optimization and savings Statutory and safety compliance Closure of employee complaints/escalations within agreed timelines Effective support for night-shift operations in Pune and Hyderabad Candidate Profile Education: Bachelor's degree in Facilities Management, Engineering, Administration, Operations, Hospitality or a related ...
... execution. Managing Revenue Goals • Monitors hotel operations sales performance against budget. • Reviews reports and financial statements to determine hotel operations performance against budget. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage ...
Sales Operations Associate Reports To: Senior Manager, Sales Operations Business Unit: Finance, Accounting Work Location: Gurugram with a minimum of 3 days per week’s work from office Shift Timing: 3:30 PM IST to 12:30 AM IST Position Summary GLG is seeking a dynamic and self-motivated Associate to join our Sales Operations ...