7,636 manager customer service jobs in India.

A ssistant Manager – Customer Support Operations Lead and manage daily operations for a team of 20–25 Customer Service Representatives, ensuring consistent achievement of key performance indicators (KPIs) including AHT, CSAT, FCR, SLA, Quality, Productivity, and Adherence. Monitor, analyze, and review team performance metrics ...

... experience in Customer Success, Account Management, Service Delivery, or Technical Account Management within a SaaS, SASE, networking, cybersecurity, or managed services environment. Drive adoption, value realization, customer health, retention, renewals, and Net Revenue Retention (NRR) across the customer portfolio. Conduct ...

• Remote

... financial operations. We are seeking a dedicated and experienced Customer Success Manager - India to ensure exceptional service delivery to our clients. As the Customer Support Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising with product and service providers, and building ...

Assistant Manager - Retention Starts Immediately Competitive salary Competitive salary Experience Assistant Manager Customer Growth & CRM Lifecycle We are looking for a data-driven and customer-centric Assistant Manager Customer Growth & CRM Lifecycle to drive repeat customer growth, retention and CRM-led revenue across ...

50k

Customer Success Manager Starts Immediately Competitive salary Competitive salary Experience Would you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries? Our product is trusted by global Fortune 500 listed companies as well as ...

... sellers. Success will be measured by seller satisfaction, response/resolution time adherence, initiative on automation/projects and impact on creating a great customer & seller experience. We fill the gap for sellers by providing consultative services as Amazon experts. As a Customer Success Manager we work with smaller, younger, ...

$12.75 USD - $13.5 USD / hour

... Manager The salary range for this role is $12.75 to $13.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role – and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience ...

• On-site
• Full-time

... across India's evolving business landscape. We operate through two key verticals: • AdCrest – Our full-stack advertising and marketing powerhouse, offering services across brand activations, OOH, transit, influencer, video, and digital marketing under specialized sub-brands. • FinCrest – Our financial advisory and compliance ...

Job Requirements Role/ Job Title: Customer Service Manager Business: Branch Banking Function/ Department: Branch Banking Job Purpose: 'The role focuses on engaging with customers, managing retail banking operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part ...

• Remote

... deliverables meet quality standards, are delivered on time, and provide value to clients. Work closely with solution architects to recommend and shape additional services and solutions based on client needs and industry trends. You will have the chance to work closely with both engineering and customer teams to deliver impactful ...

• Contract

... relationship-building. Develop and adhere to a monthly field tour plan to ensure maximum coverage of target areas. Provide weekly sales reports to the reporting manager, detailing customer interactions, conversions, and sales progress. Attend weekly sales meetings to discuss performance, action plans, and strategic improvements. ...

• Full-time

₹3k INR - ₹9k INR

... operations team for resolution • Make outbound feedback calls to recent customers to understand their product and service experience - Encourage satisfied customers to leave reviews and ratings across the website and marketplaces - Flag recurring complaints, product issues, or service gaps to the Operations Manager immediately ...

... the product and business teams to enhance the customer experience. Maintain accurate records of customer interactions in the CRM system. Assist in creating customer support documentation, FAQs, and knowledge base articles. Meet defined customer satisfaction (CSAT), response time, and service quality targets. Required Qualifications ...

• On-site
• Full-time
• Contract

Rs 5 - 8 lakhs p.a.

... partner support - across phone, WhatsApp, email and chat, and you own the service levels that go with them. Reports to: Head - Sales and Marketing Department: Customer Experience Support Desk Operations - Run the multi-channel support desk - inbound calls, WhatsApp, email, live chat and the customer portal. - Define and hold ...

... company policies. - Handle customer feedback and escalate complex issues to the concerned department. - Maintain a professional and positive relationship with customers. - Prepare regular reports related to customer queries, complaints, and resolutions. - Achieve assigned customer service and response-time targets. Required ...

401k

... is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs ...

• On-site
• Full-time

... maintain long-term partnerships. Experience in Account Management, overseeing multiple campaigns or projects and ensuring timely, high-quality delivery. Proven Customer Service skills, with a focus on responsiveness, problem-solving, and managing expectations. Excellent written and verbal communication skills, with fluency ...

• Full-time

... range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members ...

• Remote
• Hybrid

... detail-oriented, are able to prioritize and perform well under pressure, helping you to stay on top of a larger book of customers Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus! Min 5 years of Customer Success Manager experience Min ...

• Full-time

Customer Success Manager - Philippines Starts Immediately Competitive salary Competitive salary Experience Customer Success Team | Full-time | Relocation to Philippines Are you an evangelist who would like to help the marquee International enterprise brands? Own overall relationship with assigned clients and provide strategic ...