7,668 major incident manager jobs in India.

... improvements for Global Operations teams. Candidate must be forward-thinking with a high degree of customer service focus and excellent communication skills. The Incident IT Call Leader serves as the liaison and escalation point to Field Operations and Field IT. Your peers will be system and software support engineers working ...

... communication standards, and governance routines. - Act as backup for the Problem Manager when required; the Problem Manager will provide reciprocal backup for Incident Management. - Support occasional escalations for major incidents outside standard office hours when business-critical situations require Incident Management ...

... Purpose As Incident Manager for the WPP Open Platform, you will own the end to end incident management lifecycle from detection through resolution to post incident review ensuring platform stability, SLA compliance, and transparent communication across all stakeholders. This is not a traditional incident management role. ...

... managed telecom services. 2. Incident and Major Incident Management . Lead the technical response for high impact single site, multi site and global service incidents. . Coordinate incident bridges involving network suppliers, telecom providers, application teams, site support teams, service managers and business stakeholders. ...

... Run post incident reviews for every major incident, with actions tracked to closure, and recurring issues identified and solved through problem management. Incident Command This is the part of the role that separates a strong hire from a queue manager. When an impacting outage occurs, you are the person who: - Declares ...

... storage, backup and disaster recovery.- Experience with cloud platforms, preferably Microsoft Azure; AWS/GCP exposure is an advantage.- Proven experience in Major Incident Management (P1/P2), technical troubleshooting, root cause analysis and problem resolution.- Strong understanding of ITIL/ITSM processes, including Incident, ...

... Coordinate problem investigations across internal teams, service providers, and technology partners. - Drive Root Cause Analysis (RCA) activities for recurring and major incidents. - Ensure the identification, tracking, and implementation of permanent corrective actions. - Facilitate collaboration between technical teams to resolve ...

... accordance with agreed SLAs, KPIs, operating procedures, and contractual requirements.- Lead daily, weekly, monthly, and quarterly service-review meetings.- Review incident, problem, change, capacity, availability, and performance reports.- Coordinate the resolution of major incidents and act as the first management escalation ...

... Understanding of Enterprise Service Bus (ESB) concepts, including routing, transformation, orchestration and canonical models.- Proven experience managing P1/P2 incidents, major incident communications, SWAT calls and escalations.- Strong problem management skills, including RCA ownership and corrective action tracking.- Experience ...

... and timely decisions. - Present on Information Security programs, initiatives, incidents, threat trends, and risk posture as it relates to transformation. Incident Readiness & Learning - Partner with incident management and recovery teams to support post-incident recovery and lessons learned, feeding insights back into ...

... Conduct digital forensic investigations and root cause analysis.- Maintain and improve incident response playbooks and escalation procedures.- Deliver post-incident reviews and lessons learned to strengthen organizational resilience.- Partner with Legal, HR, Communications, and business stakeholders during major https://jobeax.com/link/57TrLuEa59SZ5ShO ...

... quality metrics (Power BI) for service management processes lifecycle management, analyze data and implement quality improvements- Run or ensure management of major incident management investigations to facilitate the resolution of major incidents 24 x 7 x 365- Act as an escalation point for all ITSM Process and Tool management ...

... service performance for assigned customers, accounts, or technology towers, including SLAs, KPIs, service quality, and contractual commitments.- Monitor incidents, major problems, change execution, availability, service backlogs, capacity, and operational risks.- Lead service reviews, customer escalations, major incident governance, ...

... years managing engineers directly, including hiring, performance management and growing people into senior roles.- Hands-on depth in Kubernetes and at least one major cloud (GCP or AWS), and comfort with on-prem or bare-metal infrastructure.- A track record of running production systems reliably : SLOs, incident management, ...

... years managing engineers directly, including hiring, performance management and growing people into senior roles.- Hands-on depth in Kubernetes and at least one major cloud (GCP or AWS), and comfort with on-prem or bare-metal infrastructure.- A track record of running production systems reliably : SLOs, incident management, ...

... Change, Request, and Knowledge Management - Align service operations with ITIL best practices and drive continuous service improvement - Manage escalations, major incidents, and root-cause reviews with clear client communication People & Client Leadership - Lead and mentor onshore and offshore delivery teams; manage resourcing ...

... version of yourself, achieve growth in your career whilst making a real difference to people and communities. Why you'll love this role as an Infrastructure Manager at Civica As an Infrastructure Manager within Civica's Infrastructure Services team, you will lead a geographically distributed team across the UK and India, ...

... and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Manager – Data Operations Summary: We are looking for a skilled and experienced Manager – Data Operations to manage the day-to-day operation of enterprise data pipelines ...

... and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Manager – Data Operations Summary: We are looking for a skilled and experienced Manager – Data Operations to manage the day-to-day operation of enterprise data pipelines ...

... and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Manager – Data Operations Summary: We are looking for a skilled and experienced Manager – Data Operations to manage the day-to-day operation of enterprise data pipelines ...