... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind ...
... you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical ...
... campaign direction and brand strategy Lead client pitches, renewals, and commercial negotiations on the portfolio Lead and mentor a team of 23 Account Managers, supporting their growth and reviewing their output Provide senior strategic input on brand positioning, communication direction, and campaign effectiveness Forecast ...
... productivity solutions. Virtualization Support: - Support virtualization technologies such as VMware vSphere, Nutanix and Microsoft Hyper-V. - Manage virtual machines, hosts, and clusters, ensuring high availability, performance, and efficient resource allocation. - Handle escalated support tickets, providing resolution ...
... issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions that ...
Job Description The L3 Application Support Engineer/Full Stack Developer is responsible for advanced incident resolution, root cause analysis, and code‑level fixes for production issues escalated beyond L2 scope. This role ensures long‑term stability of applications by implementing patches, hotfixes, and configuration changes, ...
... Responsibilities Operations & Client Support *Ensure seamless functioning of services across multiple properties/centers, including vendor management, client support, and facility operations. * Deliver timely resolution of service requests and breakdowns raised by clients or internal teams. * Support workspace modifications ...
... part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily ...
... opportunities. Act as the voice of the customer and lead cross-functional initiatives across Sales, Solutions Engineering, Service Delivery, Network Operations, Support, Product, Finance, Legal, and Procurement. Maintain accurate customer health, renewal, and expansion forecasts in Salesforce and leverage data and AI-driven ...
... Project Management - Pitch to execution Client Servicing : - Project management (working on project briefs, reporting, documentation of project content, on-ground support) - Work closely with the creative team for conceptualization, create pitch presentations and credentials for various projects - Complete analysis of the tender/brief, ...
... documents. Perform bank reconciliations and monitor cash flow. Coordinate with auditors during internal and statutory audits. Maintain accurate financial records and supporting documentation. Support internal teams with accounting and financial reporting activities. Desired Candidate Profile Educational Qualification ~ Bachelor's ...
... Collaboration, Execution, Integrity, and Inclusion. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. The Named Account Manager partners with our customers ...
... on-call rotation and provide after-hours support as needed. Region (Website): Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. Experience supporting software products. Exposure to Wireshark/Tcpdump for protocol-level analysis. Basic understanding ...
Support Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted today Job Be an early applicant About the job End User Computing Services L2 Engineer /AV Support Experience - 1-4 Years Location: Pune (6 days working from office) ...
Senior System Support Executive Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 5 year(s) 5 year(s) Apply By Not Provided Posted 2 weeks ago Job Be an early applicant About the job Position Summary The role is to deliver support to end users in the organization for various types ...
* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role – and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores.
... renewal timelines, and account-related documentation in internal systems. - Work with marketing and product teams to identify upsell/cross-sell opportunities and support business growth. - Support operational goals by identifying process improvements and enhancing customer success workflows. 3+ years of experience in Customer ...
The Support Specialist I will be comfortable analyzing facts and making decisions while keeping their supervisor informed and involved as appropriate. They will adhere to ticket productivity goals and SLA/SLO requirements while resolving moderate to high complexity/priority requests with consistent quality. Resolve low ...
... teams to resolve concerns and queries Bachelor's degree in any field (preferred) - 5- 7 years of industry experience - Proven experience in e-commerce, customer support, or a similar role - Fluency in multiple languages (e.g., English + Malayalam, Telugu, Tamil, Kannada, and Hindi) - Familiarity with e-commerce platforms and ...