10,466 l3 support engineer jobs in India.

... customers. 7. Accurately document customer interactions, troubleshooting steps, and resolutions in the CRM/ticketing system. 8. Create and update technical support tickets and ensure proper follow-up until resolution. 9. Escalate complex or unresolved issues to the appropriate L2/L3 technical teams. 10. Maintain required ...

... realtime cases, including the correct use of knowledge-based articles - Guide customers through step-by-step solutions and escalate unresolved issues to Level 2 support, if necessary - Works closely with Level 2 Engineers/team to solve complex problems and provide customers with all-inone support and solution experience - Contributes ...

... the office IT operational checklist (network gear, spares inventory, labeling standards, architecture diagrams, and handover documentation) Endpoint & on-site support - Provide on-site and remote end-user support and incident triage for Pune teammates (macOS/Windows), prioritizing issues that impact office productivity - ...

... join the Nexthink customer support team and contribute to improving our customers' Digital Employee Experience. The TPS specialist will handle the technical support requests around the Nexthink Products, working closely with the Support Account Managers and Engineering teams. Job Responsibilities: - Perform Level 1 and ...

... global Level 3 Support team. You'll resolve the most complex technical issues our customers face, combining deep technical expertise with exceptional customer support. You'll work closely with Engineering, Product, Operations, and Customer Success teams to troubleshoot, investigate, and resolve system-level challenges. In ...

... high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India. About the role As an Underwriting Support Specialist, you will support mortgage underwriting operations by reviewing loan-file ...

... talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are ...

Join Our Team as a Chat Service Representative! Location: Ahmedabad, Gujarat | Full-Time Looking to start your career in a fast-paced, supportive environment? We’ve got just the role for you! As a Chat Service Representative , you’ll be the voice (well, the text!) behind our customer experience. Your Day-to-Day: - Chat ...

... talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are ...

29667-Sr. Support Analyst / Lead L3 (5.1-7 years)-CHN Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from ...

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 2,64,000 ₹ 2,40,000 - 2,64,000 /year Experience No experience required No experience required Apply By 22 Oct' 26 Posted 3 days ago Fresher Job 6 applicants About the job Key responsibilities: 1. Communicate with authors via ...

SolarEdge is seeking a Junior Oracle Fusion Support Specialist to provide technical support and maintenance for our Oracle Fusion applications. The ideal candidate will have a passion for technology and be eager to contribute to a dynamic team. Responsibilities: - Provide first-level support for Oracle Fusion applications. ...

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 3,50,000 ₹ 3,00,000 - 3,50,000 /year Experience No experience required No experience required Apply By 10 Nov' 26 Posted 1 week ago Fresher Job 194 applicants About the job Key Responsibilities: 1. Handle customer queries ...

... note that experience with BY WMS is mandatory, while knowledge of Centiro will be considered an added advantage. Task Description: • Work as 1st and 2nd level support for internal applications • Responsible for testing and release to production • Support Incident, Problem and Critical Incident Management as required; prioritise ...

... communication during high‑pressure incidents. - Ownership mindset and business awareness. Experience & Education - 7–12+ years in Application Reliability, Production Support, SRE, or platform operations. - Bachelor’s degree in Computer Science/Engineering or equivalent. - ITIL, cloud, or industry certifications (preferred). - Banking/financial ...

... The people who thrive here are the ones who want to own that opportunity. The Role The Manager, Technical Support leads our Bangalore-based team of Technical Support Engineers, who own technical support operations during the APAC business day as part of a global, follow-the-sun support organization. You will be responsible ...

Software Developer - Support https://jobeax.com/link/MvdrNKHcopV4XG7u - Bengaluru - Full-time - 3+ yearsThe role :You're the first responder for production issues and the bridge between "the system ran" and "the customer got the right answer."This is a hands-on engineering role with a support mandate, not ticket routing. ...

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year Experience No experience required No experience required Apply By 4 Nov' 26 Posted 2 weeks ago Fresher Job Be an early applicant About the job Key Responsibilities: 1. Handle customer queries ...

About the Role We are looking for a proactive, organized, and tech-savvy Senior IT Support Executive to join our Bangalore HQ. This role combines workplace technology support with office administration to ensure seamless day-to-day business operations. As the primary point of contact for both IT infrastructure and office ...

... activity. About this role Interview language: English In this hourly, remote contractor role, you will work as a Customer Service Subject Matter Expert (SME) to support the creation of a custom dataset of natural, human-enacted customer service conversations used to train and improve speech-to-speech AI agents. You will participate ...