1,467 l2 application support jobs in India.

... assurance strategies defined by the Lead Technical Director. Actively contribute to the global discipline networks, supporting alignment with global best practices. Support the adoption of improved methodologies, tools, and processes that strengthen delivery quality. Mentor engineers and technical specialists, supporting structured ...

... report key support metrics including: Ticket Backlog Prepare weekly and monthly performance reports with actionable insights. 3–6 years of experience in Customer Support or Technical Support - 1–2 years experience managing a support team - Experience supporting B2B SaaS products - Hands-on experience with ticketing tools, such ...

... applicant About the job About the job Designation - Product Support Experience - 2+ Years Location - Pune Mandatory Technical Skills - 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS) - Experience with customer-facing application support - Hands-on knowledge of SSO, Access ...

... the business needs of the team. As a Global Support Consultant, you will be responsible for communicating directly with customers and stakeholders to provide support and resolve routine issues. The position involves a non-traditional schedule from Wednesday through Sunday, ensuring consistent support during weekend periods. ...

... through our partners. Negotiate with channel partners to secure deals that deliver desired market and financial results. Oversee key performance indicators that support growth and enable forecasts on the overall health of our account plans. Manage execution and gather resources to drive projects, achieve goals, and cover day-to-day ...

You have less than 5 years of AEM Guides Support Specialist experience. You do not have hands-on Technical Support & Troubleshooting experience. You are looking for hybrid in Pune. Job Title: AEM Guides Support Specialist Location: Pune (Hybrid) Experience: 5 + Years (STRICTLY) Employment Type: Permanent Immediate Joiners ...

... Participates in recreating customer issues within the software to understand their exact experience and provide assistance for resolution. Documents bugs into Customer Support bug tracking system. Coordinates Litmus users being added to Customer Support center. Executes Customer Support audit process and reports findings. Communicate ...

Hello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. ...

... collaborations and delivering impactful results to its clients. This is a full-time on-site role for a Client Support Manager located in Vasant Vihar. The Client Support Manager will actively engage with clients, ensuring excellent customer satisfaction by solving queries and providing effective support. Responsibilities include ...

... organization, apply now. We are currently seeking a Support Engineer (L1) to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). "Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments Effective operation in a 24×7 support model with rotating shifts Monitor production ...

... Operations tools like Azure Dev Ops (ADO) Strong MS office skills like Excel, PowerPoint, MS Teams, and Word As part of One team, One Kroll , you'll contribute to a supportive and collaborative work environment that empowers you to excel. At Kroll, your work will help deliver clarity to our clients' most complex governance, risk ...

... compliance standards. You will work closely with AD and GPO to support secure configurations and troubleshoot issues related to access, authentication, and policy application. You will also manage and secure various types of Windows accounts, including privileged and non-interactive accounts used by applications and services, ensuring ...

... working in a dynamic environment Self-starter, self-motivated, and able to work without frequent direct supervision Act as a team player and provide extended support to Manager / Associate Director in meeting varied business requirements. Must have attributes Experience in working on UK Tax compliance and / or advisory assignments ...

... Management (ITIL) Project Coordination & Transition Management Stakeholder & Vendor Management Risk Management Knowledge of Infrastructure, Cloud, Networking, or Application Support Tools: ServiceNow, Jira, MS Project, Excel, PowerPoint We offer a supportive environment that encourages professional growth, continuous learning, ...

Executive Support Manage and maintain the CEO’s calendar, appointments, and meeting schedules. Coordinate internal and external meetings, ensuring timely preparation of agendas, documents, and presentations. Handle all incoming communication on behalf of the CEO including emails, calls, and correspondence. Coordination ...

... products, services, internal systems, the Biller Portal,Customer Portal, CRM, and Helpdesk through structured training, certification,continuous learning, and application of product knowledge to customer interactions.  Use approved AI-assisted tools to summarize customer interactions, draft supportresponses, and identify recommended ...

... diverse mix of clients with the goal of enhancing their software user experience. Responsibilities: • Learn our software to an advanced level • Provide technical support to customers and track support cases from start to finish • Work with clients to resolve issues related to our SaaS/Cloud offerings and our Desktop version. ...

... Information Technology area. Act as the primary technical expert for ACI products, with a focus on Capsule MDI, in assigned regions during presales engagements and supporting the sales team with any technical support. Own solution architecture design, sizing, assumptions and technical risk identification for opportunities. Actively ...

... in their website conversions & increasing retention by 2x by providing best in class experience. Client Relationship Management Provide timely and empathetic support, while maintaining a high standard of service. Work closely with internal functions (Operations, Tech, Customer Experience) to ensure seamless delivery and ...

... Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc. Ensures all items are processed andor resolved in a time. Supports business in ensuring positive audit results Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the ...