... vulnerability remediation, and audit compliance - Support cloud platforms (Azure, AWS) – OS provisioning, optimization, and troubleshooting - Collaborate with application, database, network, and security teams on solution design - Mentor L1/L2 engineers and review SOPs, standards, and best practices - Participate in 24x7 on-call ...
... smart switch firmware platform. You will develop and maintain embedded Linux firmware for NETGEAR's smart switch product families — working across user-space applications, cloud integration agents, configuration management, and web-based management interfaces. This role focuses on the application and integration layers of ...
... firewalls, circuits) - Log, track, and manage incidents via ticketing tools (JIRA, ServiceNow etc.) - Follow established SOPs for troubleshooting and escalation to L2/L3 teams. - Collaborate with internal teams (Network, Security, Application, Cloud) and external vendors/ISPs for issue resolution. - Perform routine operational ...
... resolution.- Maintain Microsoft 365 security and compliance controls including MFA, Conditional Access, retention policies, eDiscovery, auditing, and secure sharing.- Support Microsoft Intune for device enrollment, compliance policies, application deployment coordination, and troubleshooting.- Perform monthly Microsoft 365 license ...
... critical incident management. • Drive continuous improvement through automation, reporting, and preventive actions. People & Stakeholder Management • Mentor L1/L2 engineers and support knowledge sharing. • Collaborate with cross-functional teams and vendors. • Maintain high standards of documentation and customer communication." ...
... customers to be looked on Interact; OWLS; Lexis Nexis; GESCM to be used to check on prior cases - Escalate the close hits / potential hits to the next level (L2) - Process the transactions from the OFAC queues within the currency cut offs/application deadline - Work as per the Sanctions Queue allocation and raise any concerns ...
... Intune and Azure Entra. End-User Computing & Troubleshooting Provide advanced L2/L3 support for Windows, macOS, and mobile devices. Troubleshoot complex OS, application, and performance issues across diverse environments. Collaborate with security teams to support tools like CrowdStrike, Webroot, and Mimecast. ITIL-Aligned ...
... while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and automation systems, including installation, ...
Network Support Engineer L3 India Competitive salary, home working and other benefits The Level 3 Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead ...
Job Title: Field Support Engineer Years of Experience: 2-3 Years Job Overview: We are seeking a motivated and skilled Field Support Engineer to join our team. The ideal candidate should have 2–3 years of experience in computer hardware and networking, be willing to travel to client locations, and possess strong troubleshooting ...
... operating systems and standard software applications. Handle user account management tasks such as password resets, access requests, and basic Active Directory support. Escalate unresolved issues to L2/L3 support teams as per the defined escalation process. Maintain accurate records of support requests and resolutions using ...
... forward-thinking organization, apply now. We are currently seeking a Applications L2 Support Engineer to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Applications L2 Application Support Engineer – Digital Platforms Position Summary: We are seeking a proactive and operationally mature L2 Support Engineer to support ...
... release processes are followed. - Contribute to continuous improvement initiatives across Workforce Management operations. - Provide functional guidance and support to business users and other application support teams. WHAT MAKES YOU A GREAT FIT - 5+ years of experience in IT applications, Workforce Management, HR technology, ...
... release processes are followed. - Contribute to continuous improvement initiatives across Workforce Management operations. - Provide functional guidance and support to business users and other application support teams. WHAT MAKES YOU A GREAT FIT - 5+ years of experience in IT applications, Workforce Management, HR technology, ...
... complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. The IT Support Specialist provides advanced technical assistance and support for hardware, software, and complex IT issues across multiple technology domains. This role manages ...
... managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, and replacements. Additionally, you will provide customer support and service request enhancements with a main focus on providing access and permissions to systems and applications. Job Roles & Responsibilities: Act as the ...
... selves. Qualifications & Skills - Understand omni channel communication technologies and their role in the contact center - 2+ years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ...
... such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Support various business areas with day-to-day initiatives including ...
... improve transparency, and deliver excellent support experiences. Minimum 4 years of experience in Ticket Support, Service Desk, Employee Support, Workplace Support, Contact Center Operations, IT Support, or similar operational support environments Experience working within high-volume, SLA-driven support organizations ...
Job description Role Role & Responsibility Project manager for West Project Manager for West supporting the Zonal Head with analytics and insights about the Zone Responsible for MIS, driving persistency & issuance Providing analytics to Zonal Head Partner SPOC for West - responsible for MIS and Issuance and Ad hoc requirement ...