2,348 l1 technical support jobs in India.

About the Role We are hiring TSR / Agents – Tech Support to provide customer-facing technical support through phone, email, and chat. The role involves diagnosing and resolving technical issues, managing support cases, and ensuring high-quality customer service within defined Service Level Objectives (SLOs). The position ...

​*JOB TITLE: Mandarin Speaking Specialist - Banking Customer Support - Bangalore - Onsite - Up to 10 LPA* Location: Bangalore - Onsite | Band: BPO 2-3 | Salary: Up to 10 LPA | Shift: APAC Business Hours - Onsite *ABOUT THE ROLE:* We are hiring Mandarin Speaking Specialists for Banking Customer Support in Bangalore! If you ...

... About the job Key Responsibilities: 1. Manage customer inquiries: Handle customer queries via phone, email, or chat and ensure timely resolution. 2. Coordinate support team activities: Assign tickets, monitor workloads, and support team members to maintain service quality. 3. Maintain customer records: Update and manage CRM ...

... closure and documentation. - Prepare regular operational updates and reports for Senior BDMs and management. 4. Internal Team Coordination - Coordinate with Technical Support, Billing, Accounts, and Operations teams for customer-related requirements. - Follow up internally on service activations, modifications, renewals, ...

... solutions.- Work on support engagement, manage priority-based tickets, and ensure SLA compliance.- Contribute to competency building and coordinate with the technical team.- Identify RCA (Root Cause Analysis) and contribute to process improvement.- Provide post-go-live support and generate daily status https://jobeax.com/link/eOcTYC9ueiNb8Wr9 ...

... Contributor and played client facing lead role.- SAP Certification and Domain experience will be preferable.- Estimating efforts, identifying risks, and providing technical support whenever needed.- Demonstrating the ability to multitask and re-prioritizing responsibilities based on dynamic requirements.- A highly motivated natural ...

... optimizing claims processing workflows, facilitating effective communication with clients, and leveraging insights to enhance the overall client experience while supporting the organization's strategic https://jobeax.com/link/8mE6nCCB5MzFJ0F7 Responsibilities ● Act as a Claims buddy- Manage end-to-end cashless/reimbursement ...

... an advantage. Education and Experience - Graduation is mandatory. - International voice process experience is compulsory. - Relevant experience in customer support, technical support, or sales-oriented customer service is preferred. - Candidates with experience in software subscriptions, billing support, and technology ...

Company Description We’re Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight.

Associate - Campaign Management & Operations Support Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 4,00,000 ₹ 2,00,000 - 4,00,000 /year Experience No experience required No experience required Apply By 11 Nov' 26 Posted 2 weeks ago Fresher Job Be an early applicant About the job Key Responsibilities: 1. Manage ...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Workday Support Specialist / Workday Functional Analyst (Tier 2 and Tier 3 Work Overlap) based in India . The Workday Support Specialist will provide technical and functional support to clients, ...

... and next steps. Our partner is looking for a Support Specialist based in India. We are looking for an experienced Support Specialist to deliver outstanding technical assistance and customer experiences for a modern, AI-powered customer service platform. In this role, you will support customers through email, live chat, ...

Join our Business Support team at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre! Job Title: Manager – Business Support, PMO Job Location: DHL Global Forwarding, Freight (DGFF) GSC, India (Mumbai) In this role, you will have the opportunity to collaborate with the internal & external stakeholders, monitor, ...

... ingestion rates.- Outage Response: Act as the main escalation point for cluster outages, index bottlenecks, and ingestion https://jobeax.com/link/3Cu2Xefk1bze1igr Technical & Professional Skills:- Experience: 8+ years in IT operations, focusing on Elastic Stack administration and cloud platform support.- Elastic Stack: In-depth ...

... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...

... Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring ...

Job description: Title: Non Voice Process - Chat Support (Ahmedabad Relocation Role) We are looking for enthusiastic candidates to join our Chat Process team through a recruitment drive in Indore, Madhya Pradesh. This is a great opportunity to start or advance your career in customer support while working from our Ahmedabad ...

Summary: We are seeking dynamic and customer-focused professionals to join our Greenlight Hub team in Gurgaon as Customer Support Specialists. This role is central to empowering new driver partners by delivering exceptional in-person support, guiding them through onboarding, and equipping them with the tools and knowledge ...

Hiring: Customer Support Executive – International Voice Process (Hyderabad) Location: Hyderabad Experience: International Voice Process (Mandatory) Salary: Up to ₹7 LPA Qualification: Graduation Mandatory ⏳ Notice Period: Immediate Joiners Only Job Responsibilities - Handle international customer interactions via voice ...

... transactions. 7. Ensure high levels of customer satisfaction and service quality. 8. Adhere to company guidelines, compliance standards, and service protocols. 9. Support customer onboarding and basic account-related assistance. Skill(s) required Client Relationship Customer Support Earn certifications in these skills Who can ...