1,487 l1 technical support jobs in India.

... Fresher Job 241 applicants About the job L1 Technical Support (IT Help Desk) Position: L1 Technical Support/IT Help Desk Key Responsibilities: 1. Provide Level 1 technical support via calls, chat, and email. 2. Troubleshoot basic system, software, and network issues. 3. Log, track, and manage support tickets efficiently. 4. Follow ...

... controls, and driving automation across production environments. The ideal candidate will bring extensive experience in SRE, Production Services, Observability, L1/L2 Support, Automation, and IT Service Management (ITSM) . You will combine strategic leadership with strong technical understanding to improve system reliability, ...

... L2 operations, with strong experience in enterprise telephony/collaboration support.- Experience working in a 24x7 support environment.- Hands-on experience supporting Cisco Webex Calling and Webex Assist.- Experience troubleshooting L1/L2 telephony incidents and service requests.- Experience supporting telephony services ...

... coordinate with CyberArk vendor support/TAM.- Provide governance input on policy standards, naming conventions, safe design, and least-privilege models.- Mentor L1/L2 resources and provide technical oversight and quality review of L3 https://jobeax.com/link/2K3t7TYh20beOUyH Technical Skills : - Hands-on experience administering ...

... to security events as identified. The role requires solid understating of basic cybersecurity concepts and strong analytical mind. You will be involved in technical analysis and engagement with other IT teams within Eurofins. Specific Assignments: - Security Event Correlation as received from L1 SOC or Incident Response ...

... helping others? Do you have a knack for problem-solving and building strong relationships with clients? If so, Turito is looking for you to join our team as an L1 Support (Customer Support Executive)! In this role, you will be responsible for providing top-notch customer support to our clients. Key Responsibilities: 1. Effectively ...

... conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The Role As an L3 Technical Support Engineer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 4+ years of experience, a growth ...

... subscriptions, procurement, billing, and vendor coordination. - Install and support Tally Server/Client and other business applications as required. - Provide technical support for AWS, Azure, and GCP cloud services, including AWS EC2, VPC, IAM, S3, and Cost Explorer. - Provide technical support to users and maintain good ...

... with SAP FICO, MM, AP, Procurement, and technical teams. - Support testing, releases, upgrades, and S/4HANA VIM migration/enhancement activities. - Maintain technical documentation, SOPs, and knowledge-base articles. - Provide knowledge transfer and mentorship to L1/L2 support teams. Required Skills - 5+ years of OpenText ...

Network Engineer L1 Job Title: Network Engineer – L1 Location: Ahmedabad Experience: 2–4 Years Employment Type: Full-Time Job Summary: We are looking for a Network Engineer – L1 to provide first-level network support, monitoring, troubleshooting, and maintenance of enterprise network infrastructure. The candidate should ...

... Responsibilities: •Being part of the team to address Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. •Advanced desktop support experience- troubleshooting, configuration, software installation •Provide L1 and L2 technical guidance in activities associated with identification, prioritization ...

... Support - IT Asset Management and Technical Documentation - Onboarding, Offboarding, Escalation, and Global IT Collaboration Key Metrics (KPI's) - End-User Support and Service Desk Operations - Deskside Support for Hardware and Peripherals - Windows OS and Application Troubleshooting - Microsoft 365 / Office 365 Administration ...

... Support - IT Asset Management and Technical Documentation - Onboarding, Offboarding, Escalation, and Global IT Collaboration Key Metrics (KPI's) - End-User Support and Service Desk Operations - Deskside Support for Hardware and Peripherals - Windows OS and Application Troubleshooting - Microsoft 365 / Office 365 Administration ...

... Troubleshoot complex mail flow, access, and integration issues.- Support compliance features like retention, eDiscovery, and https://jobeax.com/link/YjvUpu7Gx3YRrCaq Support (L2/L3 Escalations) : - Handle critical escalations from L1 teams with deep technical ownership.- Perform root cause analysis and implement long-term fixes ...

... Assists with additional IT responsibilities as assigned. - Is familiar with SLA / Operational Level Agreements between other IT Services Provided. Competencies: Technical Acumen - Demonstrates broad and adaptable technical expertise to ensure reliable IT service delivery, support, and administration across diverse environments, ...

... is mandatory. • Working in shift model as per roster rotation strategy • Team collaboration, Effective communication. Technical Skills: • Hands-on operations support experience in Entra ID. L2/L3 tickets, App Onboarding. Preferred Qualifications: • CIAM Implementation and Operations support experience. • Exposure to Workforce ...

... corruption, optimize slow-running processes, and ensure data integrity across integrated enterprise systems. - Strategic Knowledge Leadership: Author high-level technical documentation and "Gold Standard" runbooks. Mentor L1/L2 teams by translating complex technical resolutions into searchable knowledge base articles to reduce ...

... Managed Services, Cloud Operations, project teams, and customers on operational readiness and stability.- Participate in the rotational 24/7 on-call duty for L1 support (monitoring first response).Qualifications : - 4 - 8 years of experience in enterprise application/production operations.- Centreon monitoring platform ...

... Account Payables, Cash Management, Procurement, Payments, iSupplier modules.- Analyse and resolve medium to complex functional issues that are reported by users or L1 support.- Technical troubleshooting of functional issues and also understanding the interfaces into AP and CM.- Perform root cause analysis (RCA) for recurring ...

... processors, payment gateways and card associations. The Technical Support Specialist (L2) for the Banking System is responsible for providing advanced technical support, troubleshooting, and issue resolution for banking applications. This role serves as the second line of defense, escalating complex issues to L3 support when ...