10,773 l1 support engineer jobs in India.

Customer Support Executive Be the person who makes sure every question finds the right answer. WHY THIS ROLE EXIST Every fan query is someone's night out on the line thumpN runs the ticketing and discovery layer for live events across India. When something goes wrong, a payment stuck, a ticket that didn't land, a gate that ...

... cleanup. Requirements • Diploma or Degree in Computer Science, Information Technology, Electronics, or a related field. • 1–3 years of experience in Network Support, IT Support, Help Desk, or Wi-Fi Support. • Freshers with strong networking knowledge may also be considered. • Basic understanding of networking concepts, ...

... issues to the appropriate internal team. - Ensure timely follow-up and closure of customer requests. - Maintain a professional and customer-centric approach. - Support day-to-day customer service operations. - Follow company policies, processes, and service standards. Requirements Requirements - B.Sc. Biotechnology - B.Sc. ...

We are looking for confident, motivated, and professional individuals to join our team. The ideal candidate should have excellent English communication skills, a confident phone presence, and the ability to engage potential and existing clients professionally.

Overview At Faveo , we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting-edge technology, robust security measures, customizable options, and omnichannel ...

... voice process activities, including inbound calling, to ensure smooth communication with stakeholders. - Maintain accurate records of customer interactions and support tickets. Requirements Requirements: - Proven experience in customer support, specifically within the IT Services sector. - Exceptional verbal communication ...

Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source ...

... offs. - Communicate clearly and persuasively with clients using excellent verbal communication skills. - Leverage fundamental computer literacy to navigate support systems and document interactions accurately. Requirements Requirements: - Proven experience or strong aptitude in customer support and voice process operations. ...

... peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Do you have what it takes to become an IT Support Specialist? Requirements: - At least 2 year minimum experience and a Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, ...

... systems, live chat tools, and CRM workflows - Basics of product troubleshooting and root cause analysis - Customer communication best practices - Working with Engineering, Product, and QA teams - Support metrics such as FRT, ART, CSAT, and ticket categorization Requirements Required Skills & Qualifications - Strong written ...

Role Description The Customer Support Executive is responsible for delivering exceptional customer service across multiple communication channels, including voice, email, chat, and social media. The role involves resolving customer queries, handling order-related concerns, ensuring timely issue resolution, and providing ...

... both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai, India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in ...

We are looking for 7 to 9 yrs of experienced and hands-on SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, ...

... communication during high‑pressure incidents. - Ownership mindset and business awareness. Experience & Education - 7–12+ years in Application Reliability, Production Support, SRE, or platform operations. - Bachelor’s degree in Computer Science/Engineering or equivalent. - ITIL, cloud, or industry certifications (preferred). - Banking/financial ...

... unique is welcome; join us and let’s build what’s next - together! Job Overview As an L1 Support Analyst, your primary goal will be to deliver a first-class support experience to all Anaplan customers. You will be the first point of contact for customer queries, responsible for resolving foundational support issues on various ...

... Technical Support and Integration Engineers responsible for resolving complex issues across APIs, SDKs, integrations, and platform services. Working closely with Engineering, Product, Customer Success, and Sales, you will drive SLA adherence, manage customer escalations, improve support processes, and eliminate recurring customer ...

Location: Bangalore Shift: Rotational (24x7 Support) Role Overview We are seeking a highly skilled and hands-on L2 Support Engineer to provide production support for critical enterprise applications. The ideal candidate will have strong technical troubleshooting capabilities across application, database, middleware, messaging, ...

... currently seeking an experienced professional to join the International Wealth & Premier Banking team. Job Title: Assistant Vice President (AVP) – Operations Support Job Introduction Purpose of this role is to fulfil the responsibility of First Line of Defense and Operations support activities to ensure that IWPB CCS is ...

Johnson & Johnson seeks a Scientist in Pharmacometrics Support to provide technical assistance with pharmacokinetic and pharmacodynamic modeling activities. The role involves dataset preparation, quality control, and regulatory submission support across clinical development programs, located in Hyderabad. Responsibilities ...

... Desk , understanding the actual problem, performing first-level ticketing support , guiding customers through basic troubleshooting, and coordinating with the Engineering/Service teams for further resolution. This is a product and system technical support role , not a generic IT helpdesk, customer service, or call-center support ...