... communicating directly with customers to understand requirements and finalize input file structures. Experience with scripting or programming languages such as Java, Shell Scripting, COBOL, or .NET. Experience in developing, testing, reviewing, and maintaining CCM applications. Strong understanding of software development, ...
... stakeholders, anticipate challenges and proactively resolve issues throughout the project lifecycle. - Build strong relationships with vendors and external partners to support efficient and high-quality execution. - Review project outcomes, client feedback and business performance to identify opportunities for continuous improvement. ...
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound). Build a rapport with customers with clear and confident communication. Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues. Work closely ...
Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support ...
Customer Support Engineer with experience in LCD display wanted. Responsibilities Provide technical support for LCD display products. Diagnose and troubleshoot issues effectively. Engage with clients to understand their needs and provide solutions. Qualifications - 2 years+ of technical engineering and troubleshooting experience ...
... & management Advanced knowledge of Windows 10 diagnostics and troubleshooting Advanced knowledge of Windows Server roles (AD, FSMO, DHCP, DNS, RDS) Strong application support and troubleshooting skills Good working knowledge of Azure Understanding of Windows networking fundamentals (firewalls, switches, ISPs) Familiarity ...
Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...
com/link/jz0k0ciml5FhUkbG Job Title : Customer Service Specialist Role & responsibilities : Handle customer inquiries via phone. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs.
... development opportunities. Exposure to fast-paced, challenging, and technology-driven projects. Opportunity to contribute to the development of AI-enabled customer support and modern support operations. Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate ...
... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...
Role Summary :Seeking an experienced Production Support Analyst to provide L2/L3 support for Eagle STAR (Performance & Reporting) and Eagle PACE (Data Management) applications within an investment management environment. The role involves incident management, root cause analysis, data troubleshooting, release support, and ...
... operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part in enhancing customer satisfaction, supporting cross-sell initiatives, and contributing to the overall performance of the branch Roles & Responsibilities: ' Process banking transactions such as deposits, ...
... meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you’ll be a key part of our global IT support model, partnering closely with the UK IT team to provide reliable coverage for EU hours and seamless support for colleagues across regions when needed. If you ...
... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...
... Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...
... Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ...
Job Description: Job Title: SeniorTechnical Support Specialist Job Location: India , (home-based) Job Overview: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes installation, documentation, and testing of computer systems, telecommunications, ...
... Salesforce Create support documentation to be used internally as well as for customers Meet individual case management, SLA and C-SAT goals Maintain customer support communications in our CRM application - Salesforce Help expand the knowledge base towards self-serving customers by producing relevant, accurate documentation ...