Suki
IT Engineer
- Medicine
... (#ask-helpdesk) and Jira: resolve SaaS/Identity issues directly, and route physical hardware or on-site networking escalations (Meraki/Wiline) to the MSP. ○ Monitor the MSP’s ticket queue to ensure they are meeting their contractual SLAs (e.g., 2-hour response for high-priority hardware logistics) and escalate breaches to ...
Bangalore, भारत