2,098 hp technical support jobs in India.

... dashboards, and alerts using tools like Graylog . - Build, enforce, and continuously improve SOPs, SLAs, and escalation frameworks . - Act as the bridge between Support, Product, and Engineering . - Identify recurring issues and drive long-term fixes, not temporary patches. - Mentor and guide support engineers on technical ...

... complex data issues Collaborate with L1/L3 teams and cross-functional stakeholders to drive resolution within SLA Participate in 24/7 rotational on-call/shift support Document known issues, fixes, and runbooks for the support knowledge base. Required Skills & Experience 5+ years of overall IT/technical support experience ...

Overview : We're looking for a Senior IT Support Engineer who thrives in complex environments and enjoys solving deep technical problems across infrastructure, endpoints, identity, and security. This is not a traditional support role - you'll operate at L2/L3, own critical systems, and play a key role in strengthening our ...

... a related discipline.- 5+ years of hands-on experience in Production/Application Support with strong exposure to L2/L3 responsibilities.- Proven experience supporting mission-critical, high-availability, and transaction-intensive applications.- Strong experience in Production/Application Support (L2/L3).- Hands-on expertise ...

... Transaction Troubleshooting- Release & Deployment Support- ITIL Processes- Monitoring & Production Operations- Vendor & Stakeholder Coordination- 24x7 / On-Call SupportPreferred Qualifications- 6 - 8 years of experience in production/application support, preferably within banking, financial services, or payments.- Strong hands-on ...

Job Description : Looking for an experienced Mainframe L2 Production Support Engineer with strong application support and troubleshooting https://jobeax.com/link/NfKu17xn3PQ6gnFL Skills : - COBOL, JCL, VSAM, DB2- FileAid, FileManager, FileMaster- Changeman, Endevor- SAR - Production Job Monitoring- SFTP / Secure File Transfer- ...

... operational and management reports.- Measure customer experience and service https://jobeax.com/link/j03LP4i3p9n5UEgP Architecture Support : - Work closely with Technical Architects, Data Architects, Functional Architects, and Project Managers.- Maintain and update enterprise architecture models within ABACUS.- Support architecture ...

Job Title : Data Support EngineerExperience : 1 - 3 YearsLocation : Bangalore / Chennai / HyderabadWork Mode : HybridRole Overview :We are looking for a proactive Data Support Engineer to join our data engineering team. The role involves supporting, monitoring, and troubleshooting data pipelines and ETL processes, ensuring ...

... dependencies.- Escalation to L3 : Escalate to L3 (Advisory UK Product Support) with complete diagnostic evidence.- Knowledge Management : Create and maintain Support Manuals, Runbooks, and SOPs.- Observability & Reliability : Identify monitoring gaps and support go-live readiness for new AI apps.- Problem Management : Detect ...

... communicate clearly and effectively across technical and non-technical audiences. ️ What You Bring Qualifications & Experience - 2-8 years of experience in Production Support, Application Support, DevOps, or related operational roles. - Support experience, comfortable triaging and escalating incidents (L1, L2 and L3) - Some hands-on ...

... queries, stored procedures, blocking, deadlocks, and data issues.- Work closely with L1/L2, Development, DBA, DevOps, and business teams for incident resolution.- Support production releases and ensure issues are resolved within defined SLA.- Maintain RCA and technical support https://jobeax.com/link/PG7d7zuokUFz82IA Stack : ...

... supporting clients across a broad range of financial services sectors. As we continue to grow, we are looking for an Assistant Manager – Business Development & Pitch Support to join our Financial Services team in Gurugram. About the role This is a business development, research and pitch support role , aligned primarily to our Financial ...

... plan. - Proactively monitor order risks and work with relevant stakeholders to maintain zero liquidated damages exposure for orders managed by the CPDC Customer Support team. - Conduct periodic order and performance review meetings and provide clear, timely updates to all stakeholders. - Support collection of advance payments, ...

... transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Since 1935, Morgan Stanley is known as a global leader ...

... research instruments that enable groundbreaking discoveries. · Customer-Centric Support: Build trusted partnerships by delivering dependable, timely service and technical solutions. · Global Reach, Personal Impact: Coordinate with our international technical service team while making a visible difference for researchers across ...

Role Overview We are seeking a customer-focused IT Support Engineer to provide L1/L2 support and contribute to reliable day-to-day IT operations. The role covers end-user support, Microsoft 365 administration, Windows endpoint support, basic network troubleshooting, IT asset management, user access administration and service ...

Summary: We are seeking dynamic and customer-focused professionals to join our Greenlight Hub team in Gurgaon as Customer Support Specialists. This role is central to empowering new driver partners by delivering exceptional in-person support, guiding them through onboarding, and equipping them with the tools and knowledge ...

... computer-based LMS curriculum covering HTML, CSS, JavaScript, and SQL, we pair students with volunteer mentors in cohort-based sessions designed to build real technical skills and lasting confidence. We are scaling from the first cohort to many cohorts within Mumbai and building the operational team that will carry this program ...

... Liaise with internal teams to resolve supply delays and beneficiary-level delivery issues. H) Problem Solving & Field Support - Act as a practical, hands-on support partner for field staff. - Identify recurring operational bottlenecks and collaborate with supervisors to implement workable solutions. - Support special projects ...

... company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for an experienced Compliance Product Support Engineer to join our Global Technical Support organization. This role is designed for a technical leader who thrives on solving the most challenging escalations ...