1,167 Full-time voice process jobs in India.

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Vrinda International

TASKUS - UHC VOICE PROCESS

23 days ago

Full-time

Rs 3 - 4 lakhs p.a.

TASKUS – UHC VOICE PROCESS Summary We are seeking a dedicated professional to join our IT Services division in a dynamic voice support role. This position is pivotal for delivering exceptional international customer service, ensuring high call quality, and maintaining strong client relationships. The ideal candidate will ...

Noida, भारत

Crescare Solutions

International Voice Process - US

27 days ago

On-site
Full-time

Customer Support

40k

... and interpersonal skills - Ability to work effectively in a team and independently - Proficiency in English Language - HSC/ GRADUATE - One Year International Voice process Experience mandatory You should be comfortable working in night shift Location:- Powai, Thane, Mira Road Salary - upto 40k Shifts - US Rotational Night ...

Bombay, भारत

Gratitude Inc

434129 Process Associate - Digital (Webchat and Email)_A_Kolkata

2 days ago

Full-time

Rs 7 lakh p.a.

... channels with complete documentation. - Participate in coaching, refresher training, calibration sessions, and process updates. - Apply quality feedback and process changes consistently to improve customer outcomes. - Identify recurring customer issues, knowledge gaps, template issues, and process challenges and share improvement ...

Calcutta, भारत

Vrinda International

CUSTOMER SERVICE EXECUTIVES

2 days ago

Full-time

Rs 2 - 3 lakhs p.a.

... interactions. - Manage customer accounts, address inquiries, and provide timely solutions to problems that arise. - Adapt to the demands of an international voice process, handling calls with cultural sensitivity and efficiency. - Utilize fundamental computer applications to manage data, record interactions, and support ...

Bombay, भारत

Vrinda International

Customer Service Executive

9 days ago

Full-time

Rs 1.8 - 2.4 lakhs p.a.

... experience throughout the process. - Communicate clearly and concisely with clients and internal teams to facilitate accurate information exchange. - Execute voice-based communication processes, handling calls with efficiency and adherence to quality standards. - Analyze and resolve specific customer queries, providing ...

भारत

Vrinda International

CUSTOMER SERVICE / SALES EXECUTIVE

3 days ago

Full-time

Sales

Rs 2 - 5 lakhs p.a.

... skills to address customer challenges promptly. - Maintain a solid understanding of customer service principles and best practices. - Have experience handling voice processes, including international voice operations. - Showcase natural aptitude for sales and customer handling in fast-paced environments. [{"name": "full_time", ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE / SALES EXECUTIVE

4 days ago

Full-time

Sales

Rs 2 - 5 lakhs p.a.

भारत

Vrinda International

Customer Service Executive

4 days ago

Full-time

Rs 1 - 2 lakhs p.a.

... maintaining a high standard of professionalism in all communications. Requirements Requirements: - Minimum of one year of proven experience in a customer service or voice process environment. - Proficiency in Customer Relationship Management (CRM) software and related tools. - Strong problem-solving abilities with a logical approach ...

भारत

Vrinda International

Customer Service Executive

10 days ago

Full-time

Rs 1 - 2 lakhs p.a.

Bombay, भारत

Gratitude Inc

Delivery Manager - International Operations

4 days ago

Full-time
Contract

... - Proven experience independently managing large-scale customer service delivery operations. - Experience managing inbound, outbound or blended international voice processes. - Strong knowledge of SLA, CSAT, FCR, AHT, quality, productivity, shrinkage and attrition. - Experience leading Operations Managers, Team Leaders ...

Calcutta, भारत

Vrinda International

CUSTOMER SERVICE / COLLECTIONS EXECUTIVES

7 days ago

Full-time

Rs 2 - 3 lakhs p.a.

... operations, requiring an individual who can effectively manage diverse customer interactions, resolve inquiries with professionalism, and support the collections process. The ideal candidate will serve as the primary point of contact for clients, addressing their needs efficiently while upholding the company's standards of service ...

भारत

Vrinda International

HEXAWARE

1 day ago

Full-time

... efficiently. - Show expertise in Customer Relationship Management (CRM) principles and practices. - Display exceptional verbal communication skills suitable for voice-based processes and direct client engagement. - Have a solid track record of handling customer queries and maintaining a high standard of service delivery. Required ...

Bombay, भारत

Gratitude Inc

Team Lead - US insurance agency

4 days ago

Full-time

... aggressive timelines - Problem solving skills - Experience in handling operations and intertactions with US client stakeholders - Flexibility to work in blended processes across chat, voice and back office functions - Open to work primarily in US night shifts (flexible for 24x7) with rotational week off Important PAN and DOB ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE EXECUTIVE

10 days ago

Full-time

Rs 2.16 - 2.76 lakhs p.a.

... and effectively. - Manage customer interactions professionally and resolve issues with a problem-solving approach. - Adapt to the demands of an international voice support process, ensuring timely and accurate responses. Requirements Requirements: - Possess a minimum of one year of relevant work experience in customer service. ...

Marathi, Maharashtra, भारत

Vrinda International

UK CUSTOMER SERVICE EXECUTIVE

1 day ago

Full-time

... capabilities to address diverse customer needs. - Familiarity with maintaining high-quality standards in call center operations. Required Skills: PRIMARY SKILLS UK Voice Process Customer Service Inbound / Voice Calling Customer Query Resolution Customer Relationship Management SECONDARY SKILLS English Communication Active Listening ...

Bombay, भारत

Gratitude Inc

Delivery Manager - | Kolkata

2 days ago

Full-time
Contract

Rs 17 lakh p.a.

JOb Title : Delivery Manager – Voice | Kolkata Location: Kolkata Experience: 8–12 Years Band: BPO 4/5 Salary: Up to ₹17 LPA Job Code: 434115 Eligibility: Ex-TCS employees cannot apply Profile Requirement: PAN and DOB are required for profile creation Role Purpose Lead end-to-end delivery of international voice customer-service ...

Calcutta, भारत

Vrinda International

VIP INTERNATIONAL SERVICE

10 days ago

Full-time
Contract

Rs 4 - 5 lakhs p.a.

... brand reputation. Requirements Requirements: - Possess a minimum of 1 year of work experience in a customer-facing role. - Demonstrate strong proficiency in voice processes and international customer service standards. - Exhibit proven skills in retention tactics, upselling, and cross-selling techniques. - Show capability ...

Thana, भारत

Envalior

Process and Data Officer

1 day ago

Full-time

... drive innovation. Requirements Purpose of the position The Process & Data Officer serves as a subject matter expert for master data across multiple business processes. The role ensures high-quality master and configuration data and supports agile accurate processing of master data requests. The job holder must possess solid ...

Pune, भारत

Vrinda International

Customer Service Executive

1 day ago

Full-time

... maintaining attention to detail. - Excellent written communication skills for chat support interactions. - Clear and articulate verbal communication skills for voice process activities. - A solid foundation in general customer service principles and best practices. Required Skills: HSC pass or Graduate. Freshers are welcome ...

Bombay, भारत

Vrinda International

Customer Service Associate

1 day ago

Full-time

... Requirements Requirements: - Possess at least one year of relevant work experience preferably within the BPO or customer service industry. - Have prior experience with voice processes and a proven track record in customer handling. - Demonstrate exceptional verbal and written English communication abilities. - Exhibit a flexible ...

Bombay, भारत